Tommy Crow
Tyler
Summary
Dedicated to establishing intentional relationships that cultivate financial and professional growth. Values hard work, integrity, and serving others.
Overview
2
2
years of professional experience
Work History
Relationship Banker
Southside Bank
04.2024 - Current
- Assisted customers in achieving financial goals by recommending suitable products and services based on their needs.
- Assisted customers with completing required forms for opening and closing bank accounts.
- Cultivated strong customer relationships by providing tailored advice and services.
Teller
Southside Bank
07.2023 - 04.2024
- Assisted customers with banking needs and inquiries.
- Improved customer satisfaction by providing efficient and accurate transaction processing.
- Developed strong relationships with customers through exceptional service, fostering loyalty and trust.
- Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
Registered Behavior Technician
Positive Behavior Supports
08.2022 - 06.2023
- Improved client behavior by implementing individualized ABA therapy plans and tracking progress.
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
- Prevented instances of maladaptive behavior escalation using de-escalation techniques while maintaining a safe environment for both staff members and clients alike.
Education
Bachelor Of Arts - Psychology
University of Texas At Tyler
Tyler, TX05.2023
Associate of Arts - Psychology
Tyler Junior College
Tyler, TX05.2021
Skills
- Cashflow handling
- Financial services
- Data Collection
- Relationship building and management
- Customer Service-Oriented
Timeline
Relationship Banker
Southside Bank
04.2024 - Current
Teller
Southside Bank
07.2023 - 04.2024
Registered Behavior Technician
Positive Behavior Supports
08.2022 - 06.2023
Bachelor Of Arts - Psychology
University of Texas At Tyler
Associate of Arts - Psychology
Tyler Junior College
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