Tommy Dommert
North Zulch,TX
Summary
Proven track record in enhancing customer satisfaction and operational efficiency, notably at Take 5 Oil Change. Skilled in safety compliance and customer service, adept at problem-solving and vehicle inspections. Demonstrated ability to improve quality standards and reduce waste, contributing to significant project successes and positive client relations. Not afraid to talk to customers, and learn well.
Overview
11
11
years of professional experience
Work History
Lube Technician
Take 5 Oil Change
College Station, TX
06.2024 - 08.2024
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
- Kept shop areas neat, clean, and free of safety hazards.
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
- Greeted customers and answered questions about oil changes and other services.
- Maintained a clean and safe work environment, adhering to all safety regulations and protocols.
- Enhanced customer satisfaction by providing timely and efficient oil changes and preventative maintenance services.
- Assisted coworkers when needed to ensure smooth operations during peak hours or when dealing with challenging situations.
- Installed wiper blades and headlamps and confirmed items' functionality to promote safe vehicle operation.
- Boosted repeat business by establishing rapport with customers and providing knowledgeable recommendations on vehicle upkeep.
Insulation Sprayer
Custom Insulation
Bryan, TX
02.2018 - 09.2023
- Adapted quickly to work site changes by adjusting techniques or selecting alternative coatings as needed for optimal results.
- Ensured safety compliance by correctly wearing protective gear and following established procedures during the spraying process.
- Increased efficiency by planning work schedules according to weather conditions or other external factors affecting spraying operations.
- Assisted in training new employees on proper spraying techniques, equipment maintenance, and safety protocols for increased productivity.
- Contributed to a positive work environment by maintaining a professional attitude, cooperating with team members, and sharing expertise as needed for the overall success of the team.
- Enhanced customer satisfaction with excellent communication skills, addressing concerns promptly, and delivering on-time results in line with expectations.
- Achieved consistent high-quality finishes by carefully preparing surfaces and applying appropriate coatings.
- Developed strong working relationships with suppliers to secure timely deliveries of materials at competitive prices.
- Reduced material waste through proper mixing, measuring, and application techniques for various types of paint.
- Maintained spray equipment functionality through regular inspections, cleaning, and necessary repairs or replacements as needed.
- Upheld company reputation for excellence through meticulous attention to detail in executing all aspects of the spraying process from surface preparation to final touchups.
- Demonstrated flexibility by adapting quickly to unexpected project challenges or last-minute client requests without compromising quality or timeliness.
QC Inspector, Paint Forman. Prep Guy.
Texas Pride Trailers
Madisonville, TX
09.2015 - 06.2018
- Conducted final inspections on completed products prior to shipment, ensuring customer satisfaction with delivered goods.
- Inspected products, components, and materials for defects and compliance with tolerance standards.
- Improved product quality by conducting thorough inspections and identifying nonconformances.
- Documented findings and generated reports with data and recommendations.
- Proposed and implemented improvements to reduce errors and rejected items.
- Provided timely feedback to production staff regarding any identified deviations from established specifications or procedures, promoting a proactive approach to maintaining quality standards.
- Utilized visual inspection techniques as well as performing detailed measurements with hand-held tools and devices.
- Trained new QC inspectors on company protocols and industry best practices, fostering a culture of excellence within the team.
- Maintained accurate records of inspection results, providing valuable data for process improvement initiatives.
- Ensured compliance with industry standards by performing regular audits of manufacturing processes.
Bounty Hunter
Eagle Star Recovery
Rutledge, AL
07.2013 - 05.2016
- Took appropriate safety precautions during operations, ensuring personal well-being as well as that of colleagues and bystanders.
- Exercised cultural sensitivity and awareness during international cases, ensuring successful operations while respecting local customs.
- Assessed risks associated with each case before initiating an arrest plan, prioritizing the safety of all involved parties at every stage of the operation.
- Conducted comprehensive background checks to gather crucial information on targets, enabling efficient capture strategies.
- Demonstrated adaptability by adjusting strategies mid-operation as new information became available or circumstances changed.
- Secured positive results through persistent tracking efforts across multiple jurisdictions when necessary.
- Utilized various methods of transportation to discreetly follow targets while remaining undetected during stakeouts or pursuits.
- Apprehended fugitives by conducting thorough research and utilizing advanced surveillance techniques.
- Maintained compliance with local laws and regulations throughout bounty hunting activities, avoiding legal complications or misunderstandings.
- Utilized strong negotiation skills to peacefully resolve potentially dangerous situations during arrests.
Education
Highschool Diploma -
Homeschooling
Madisonville, TX05.2008
Skills
- Customer Service
- Dependable and Responsible
- Problem-Solving
- Fluid Checks
- Oil Changes
- Safety Checks
- Inspecting vehicles
- Safety Compliance
- Customer Relations
Timeline
Lube Technician
Take 5 Oil Change
06.2024 - 08.2024
Insulation Sprayer
Custom Insulation
02.2018 - 09.2023
QC Inspector, Paint Forman. Prep Guy.
Texas Pride Trailers
09.2015 - 06.2018
Bounty Hunter
Eagle Star Recovery
07.2013 - 05.2016
Highschool Diploma -
Homeschooling