Tommy Le
IT Specialist
Missoula,MT
Summary
IT Specialist and Customer Service Specialist.
Experience in with a wide variety of applications and technologies.
Extremely quick learner and able to work in high stress environments.
Overview
7
7
years of professional experience
7
7
Certificates
Work History
IT Help Desk Technician
ELM Utility Locating
08.2023 - Current
- Multi-platform hardware and software repair/diagnostics
Technical Services Specialist
Pinion Technology Core
10.2021 - 5 2023
- Multi-company remote and on site support.
Customer Service Representative
AttainX, Inc.
03.2021 - 09.2022
Contractor through AttainX for Helena USDA NRCS.
- Office manager and miscellaneous support
Information Technology Intern
Department Of Revenue, State Of Montana
09.2020 - 03.2021
- Hardware repair and project assistance
Front Desk Agent
Best Western Premier Helena Great Northern Hotel
02.2019 - 03.2021
- Customer service and scheduling
Residential Advisor
Carroll College
08.2017 - 12.2018
- Team building and community engagement
Education
High School Diploma -
Cascade High School
Cascade, MT 09.2013 - 2016.05
No Degree - Mathematics Education
Carroll College
Helena, MT 05.2001 -
Skills
Remote Support
Certification
Sharp Core Monochrome
Timeline
BP-50C26/50C31/50C36/50C45/50C55/50C65 BP-70C31/70C36/70C45/70C55/70C65
02-2025
Sharp Core Monochrome
08-2024
Sharp Core Competancy
08-2024
Sharp Core Color
08-2024
MX-M3070/M3570 / MX-M4070/M5070 / MX-M6070 / MX-M3050/M3550 / MXM4050/M5050 / MX-M6050
08-2024
MX-2651/3051/3551/4051/5051/6051 - MX-3071/3571/4071/5071/6071
08-2024
IT Help Desk Technician
ELM Utility Locating
08.2023 - Current
Microsoft 365 Certified: Fundamentals
04-2023
Technical Services Specialist
Pinion Technology Core
10.2021 - 5 2023
Customer Service Representative
AttainX, Inc.
03.2021 - 09.2022
Information Technology Intern
Department Of Revenue, State Of Montana
09.2020 - 03.2021
Front Desk Agent
Best Western Premier Helena Great Northern Hotel
02.2019 - 03.2021
Residential Advisor
Carroll College
08.2017 - 12.2018
High School Diploma -
Cascade High School
09.2013 - 2016.05
No Degree - Mathematics Education
Carroll College
05.2001 -
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