THOMAS MARANO
Tampa
Summary
Curious and eager entrepreneur seeking a leadership role in developing long-term client relationships and business growth. Dependable, dedicated, fast-paced learner, and a customer service specialist willing to go the extra mile to ensure ultimate satisfaction. A believer in partnership loyalty to establish concrete relations while furthering professional and personal prosperity.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Imaging Specialist
The Deft Group
07.2024 - Current
- Maintained legally compliant, highly secure and user-friendly content to facilitate smooth use by internal and external stakeholders.
- Transmitted documents, organized revisions and tracked changes.
- Managing, organizing, and analyzing digital imaging and documentation related to insurance claims
Head Barback
Gen X Tavern
02.2024 - Current
- Assisted bar staff with stocking and organizing bar supplies
- Ensured a clean and organized work area for bartenders by regularly sanitizing surfaces and equipment
Social Media Moderator
MiladMirg
08.2023 - 08.2024
- Remained up-to-date on workflow changes, operational guidelines and community standards to implement correct policies.
- Reviewed, classified or eliminated highly sensitive content uploaded by users to meet defined social media parameters.
- Gathered customer feedback to report to leadership team and facilitate further action.
Golf Cart Attendant
Glen Eagle Golf and Country Club
02.2021 - 01.2024
- Developed interpersonal skills through daily interaction with clientele to fulfill positive experiences and support high-rated reviews
- Organized golf cart storage areas to set up next rounds to ensure appropriate conditions for each round of play
Valet Driver
LAZ Parking
05.2021 - 09.2022
- Interacted with a diverse range of clients with to fulfill all needs promptly and courteously Demonstrated keen attention to detail in handling vehicles carefully and ensuring the safety & appearance of customers' property from drop-off to retrieval
- Established communicational workflow with team members to streamline smooth operations and supported a cooperative work environment Strategically organized parking garage contingent upon customer requests
Education
Bachelors - Interdisciplinary Entrepreneurship
Florida Gulf Coast University
Fort Myers, FL05.2021
Skills
- Sales experience Training & Organization workflow
- Microsoft Office (Excel, Word, & PowerPoint)
- Google Ads & Analytics Certified
Certification
0620 Florida Adjuster License - All Lines
Part 107 Commercial Drone License
Timeline
Imaging Specialist
The Deft Group
07.2024 - Current
Head Barback
Gen X Tavern
02.2024 - Current
Social Media Moderator
MiladMirg
08.2023 - 08.2024
Valet Driver
LAZ Parking
05.2021 - 09.2022
Golf Cart Attendant
Glen Eagle Golf and Country Club
02.2021 - 01.2024
Bachelors - Interdisciplinary Entrepreneurship
Florida Gulf Coast University
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