Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

Theresa Knoche

Summary

Adept Imaging Specialist with a proven track record at the Department of Veteran Affairs, enhancing imaging solutions and streamlining processes for efficiency. Skilled in Adobe Creative Suite and collaborative teamwork, I excel in implementing quality control processes and fostering continuous learning. Achievements include significantly reducing image processing turnaround times and maintaining high standards in workflow management.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Imaging Specialist

Department Of Veteran Affairs
03.2009 - 10.2013
  • Developed customized imaging solutions for clients based on their specific needs and requirements.
  • Conducted regular maintenance checks on imaging equipment, minimizing downtime due to malfunctions or repairs.
  • Reduced turnaround time for image processing, ensuring timely delivery to clients.
  • Kept abreast of industry trends and technology advancements, incorporating them into daily tasks as appropriate.

Digital Cartographer Internship

Department Of The Interior And Local Government
04.2007 - 09.2007
  • Communicated information through use of color, symbols and style.
  • Operated photogrammetric plotting instruments and digital photogrammetric workstations to view photographs stereoscopically and in 3D format.
  • Researched, synthesized and analyzed data from numerous sources to develop reports and recommendations.
  • Calculated latitudes, longitudes, angles, and areas used for mapmaking.
  • Worked with geographical information systems (GIS) to model and analyze topographical landscape features.
  • Generated maps, graphs and charts using digital mapping techniques, computer interactive graphics, traditional drafting methods and computer or traditional scribing tools.

Medical Receptionist

Department Of Veterans Affairs
03.1999 - 03.2005
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Managed multi-line phone system and pleasantly greeted patients.

Education

Bachelor of Science - Conservation And Environmental Sciences

University of Wisconsin - Milwaukee
Milwaukee, WI
05.2007

Bachelor of Science - Cultural Anthropology

University of Wisconsin - Milwaukee
Milwaukee, WI
12.1999

Associate of Science - Medical Assisting

Stratton Business College
Milwaukee, WI
05.1987

Skills

  • Collaborative Teamwork
  • Quality Control Processes
  • Continuous learning mindset
  • Adobe Creative Suite mastery
  • Deadline Management
  • Prepress Knowledge
  • Recordkeeping skills
  • Workflow Management
  • Digital file organization
  • Document Control

Certification

  • [Area of certification] Training - [Timeframe]

Additional Information

I have over 30 years experience in the medical field. I have experience as a medical assistant, running a medical office, timekeeping, digital cartography, and am versed in Word (over 60 words per minute). While I was in college I was a teaching assistant for American Indian Studies. I am a 100% service connected disabled Persian Gulf veteran. I served in the Navy as a medic/ corpsman on the USNS Mercy. I retired from the Department of Veterans Affairs in October of 2013. I have not worked since but I feel the need to go back to work part-time and become a productive part of society again.

Timeline

Imaging Specialist

Department Of Veteran Affairs
03.2009 - 10.2013

Digital Cartographer Internship

Department Of The Interior And Local Government
04.2007 - 09.2007

Medical Receptionist

Department Of Veterans Affairs
03.1999 - 03.2005

Bachelor of Science - Conservation And Environmental Sciences

University of Wisconsin - Milwaukee

Bachelor of Science - Cultural Anthropology

University of Wisconsin - Milwaukee

Associate of Science - Medical Assisting

Stratton Business College
Theresa Knoche