Tommy Maxie III
Lufkin,Texas
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
25
25
years of professional experience
Work History
Level II Unarmed Security Guard
Angelina College (Centurion Security)
01.2024 - Current
- Unarmed Security Guards are primarily responsible for but not limited to the following: Patrolling and monitoring the premises to maintain order and establish presence; Observing for signs of crime or disorder and investigating disturbances.
Accountable Care Organization Manager/Referral Specialist
Lufkin Family Medicine Center
01.2023 - Current
- The Accountable Care Organization Manager is responsible for overseeing the day-to-day operations of the Accountable Care Organization at the facility. The ACO Manager must balance patient care and cost management and typically requires a bachelor’s degree in healthcare management. The role includes responsibilities such as organization, facilitating collaboration among teams, ensuring quality, financial, and patient satisfaction goals are met and managing compliance with healthcare and insurance regulations.
Director of Incident and Risk Management (Executive Leadership Role)
Lufkin State Supported Living Center
Pollok, Texas
01.2020 - 01.2022
- The DIRM will supervise program planning and implementation of the Incident Management process and structure for the facility and make effective decisions during the investigations of unusual incidents, crisis situations, staff coverage, and health/safety concerns.
Administrator (Administrative Role)
Lufkin State Supported Living Center
Pollok, Texas
01.2016 - 01.2020
- The Campus Administrator is responsible for continuously monitoring the homes and grounds, watching for unusual occurrences, and addressing emergencies and incidents immediately upon discovery.
Home Manager
Burke Center
Lufkin, Texas
01.2011 - 01.2020
- The Home Manager is responsible for ensuring the group home runs smoothly, effectively, and cost-efficiently by organizing and managing a wide variety of job duties.
Campus Coordinator
Lufkin State Supported Living Center
Pollok, Texas
01.2014 - 01.2016
- The Direct Support Professional IV Campus/Shift Coordinator performs advanced work organizing, coordinating, and overseeing activities and ensuring facility-wide staff coverage at the State Supported Living Center.
Residential Assistant
Burke Center
Lufkin, Texas
01.2001 - 01.2011
- The Residential Assistant is responsible for providing guidance and care for individuals with intellectual and developmental disabilities living in a residential setting.
Education
Master of Business Administration - Management
Florida Institute of Technology
Melbourne, Florida01-2013
Bachelor of Science - Kinesiology with a Minor in General Business
Stephen F. Austin State University
Nacogdoches, Texas01-2010
Diploma - undefined
Lufkin High School
Lufkin, Texas01-1999
Skills
- 11-years’ experience with supervising/managing full-time and part-time employees
- Great collaborator with effective communication and people skills
- Detail-orientated and proficient organizer
- An initiative-taking, enthusiastic, focused, and loyal individual
- Comprehensive understanding of office and administrative procedures
- Experienced in scheduling and payroll
- Two years’ investigative experience
- Two years’ Executive Leadership experience
- Experience with Electronic Medical Records (E-Clinical Works)
- Insurance Authorization Specialist experience
- Level II Unarmed Security Guard Certification
- Property patrol
- CCTV monitoring
- Alarm investigation
- Perimeter patrol
- Incident reporting
- Vigilant surveillance
Interests
Watching movies, Reading, Traveling
CONTACT
- Tommy Maxie III
- Lufkin, Texas
- 936-208-1594
- Tmaxie3@gmail.com
Timeline
Level II Unarmed Security Guard
Angelina College (Centurion Security)
01.2024 - Current
Accountable Care Organization Manager/Referral Specialist
Lufkin Family Medicine Center
01.2023 - Current
Director of Incident and Risk Management (Executive Leadership Role)
Lufkin State Supported Living Center
01.2020 - 01.2022
Administrator (Administrative Role)
Lufkin State Supported Living Center
01.2016 - 01.2020
Campus Coordinator
Lufkin State Supported Living Center
01.2014 - 01.2016
Home Manager
Burke Center
01.2011 - 01.2020
Residential Assistant
Burke Center
01.2001 - 01.2011
Bachelor of Science - Kinesiology with a Minor in General Business
Stephen F. Austin State University
Diploma - undefined
Lufkin High School
Master of Business Administration - Management
Florida Institute of Technology