Summary
Overview
Work History
Education
Skills
Activities and Hobbies
References
Timeline
Generic

Tommy Nguyen

Houston,TX

Summary

Motivated Business student seeking internship in the Finance field to gain hands-on experience. Intend to develop professional work experience utilizing communication and teamwork skills. Outgoing and friendly with a strong drive to succeed.

Overview

3
3
years of professional experience

Work History

Server

Gen Korean BBQ House
Houston, TX
06.2022 - 03.2024
  • Provided excellent customer service to ensure satisfaction.
  • Used leadership and knowledge skills to train new servers.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies, and cleaning.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Recognize for most sales with an Employee of the Month award.
  • Undertake waiting service at 10-15 tables at once during restaurant rush hours.
  • Set up tables in between patrons to keep a steady flow of the restaurant and reduce wait times.
  • Assisted management and kitchen staff reduce idle time by bringing out any prepared dishes, regardless of server responsible.

Food Runner, Cashier

The Cookshack
Houston, TX
08.2021 - 06.2022
  • Organized food orders and ensured accuracy of items served to customers.
  • Greeted and welcomed customers as they arrived at the restaurant.
  • Checked all dishes before delivering them to ensure quality standards were met.
  • Provided assistance with clearing plates from tables after meals were completed.
  • Cleaned and sanitized work areas throughout shift including counter tops, floors, equipment.
  • Maintained supplies such as napkins, silverware, glassware and plates throughout shift.
  • Helped maintain organization of walk-in coolers and freezers according to health department regulations.
  • Followed proper cash handling procedures when accepting payments from customers.
  • Resolved customer complaints quickly and efficiently while adhering to company policies.
  • Assisted in training new staff members on restaurant operations and procedures.

Education

BBA - Finance

University of Houston
Houston, TX
12-2025

Associate of Arts - Business

San Jacinto College South
Houston, TX
08-2023

Skills

  • Revel POS
  • Proficient in Office 365
  • Time Management
  • Customer Service
  • Teamwork
  • Cash Handling
  • Leadership
  • Verbal Communication
  • Problem Solving
  • Attention to Detail
  • Memorization
  • Bilingual English, Vietnamese

Activities and Hobbies

  • Volunteered in many events in Key Club as a high school student.
  • Played on tennis team in high school.
  • Play pickle ball frequently during free time.

References

References available upon request.

Timeline

Server

Gen Korean BBQ House
06.2022 - 03.2024

Food Runner, Cashier

The Cookshack
08.2021 - 06.2022

BBA - Finance

University of Houston

Associate of Arts - Business

San Jacinto College South

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Tommy Nguyen