Tommy Phan
Alhambra,CA
Overview
5
5
years of professional experience
Work History
Store Manager
Sunright Tea Studio - Alhambra
Alhambra, CA
04.2023 - Current
- Led, coached, and supervised a team of 15–25 employees, providing ongoing performance feedback, conflict resolution, and professional development.
- Ensured compliance with California labor laws, food safety regulations, and company policies.
- Reviewed and approved employee payroll and timekeeping records while ensuring accuracy and compliance with company policies.
- Created labor schedules based on sales forecasts, employee availability, and labor budget goals.
- Managed the full-cycle hiring process, including recruiting, interviewing, onboarding, training, and mentoring new employees.
Store Supervisor
Sunright Tea Studio - Monterey Park
Monterey Park, CA
03.2021 - 04.2023
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows
- Worked with management team to implement proper division of responsibilities
- Developed training, task and process guidelines and communicated clear and concise directions to employees
- Trained new employees and delegated daily tasks and responsibilities
- Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity
- Maintain food and equipment inventories, and keep inventory records.
Education
B.S - Biology
California State Polytechnic University, Pomona
Pomona, CA06.2025
References
Kevin Lai, Multi Unit Manager, Sunright Corporation. (626) 495 -7050
Timeline
Store Manager
Sunright Tea Studio - Alhambra
04.2023 - Current
Store Supervisor
Sunright Tea Studio - Monterey Park
03.2021 - 04.2023
B.S - Biology
California State Polytechnic University, Pomona