TOMMY REED
Louisa,Kentucky
Summary
Department manager who is self-motivated and has demonstrated leadership, organizational, and customer service skills. Independently solved problems and kept teams on task to handle a variety of business requirements. Effective project manager and problem-solver with programming skills and a hardworking mentality.
Correctional Officer offers 4 year history in corrections with superior record of defusing high-pressure situations with sound judgment and successful conflict resolution skills. Monitors and manages inmate behavior with focus maintaining order and proactively addressing potential conflicts.
Overview
13
13
years of professional experience
Work History
Correctional Officer
Little Sandy Correctional Complex
Sandy Hook, KY
07.2022 - Current
- Supervised inmate activities to ensure compliance with facility regulations.
- Conducted regular security checks to maintain safety and order within complex.
- Collaborated with mental health professionals to address inmate needs effectively.
- Trained new correctional staff on protocols and emergency procedures.
- Implemented conflict resolution strategies to de-escalate potentially volatile situations.
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Contributed to a positive work culture among colleagues by utilizing effective communication skills both verbally and in writing.
- Follow and Learn policy and procedures
Stocker
Walmart Supercenter
Louisa, KY
05.2021 - 06.2022
- I have stopped at fight between two unarmed individuals.
- I have explained to an individual how to complete job assignments and provide assistance to those that needed it.
- I have provided safety talks to others on equipment and tools to ensure safe work environment.
- I have spoken to a coworker during an event.
Department Manager
Walmart Supercenter
Louisa, KY
08.2017 - 05.2021
- I have assisted in writing plans.
- I have called 911 and relayed information.
- I have deactivated a potential hostile situation by using calm dialogue/Persuasive communication skills.
- I have distributed written Correspondence to a group of associates.
- I have provided assistance in defusing possible disturbance between customers.
CAP Team Member
Walmart Supercenter
Louisa, KY
04.2015 - 08.2017
- I have gathered information as instructed during an investigation.
- I have provided general information to an individual.
- I have listened and applied verbal instructions.
- I have provided guidance to a co-worker.
- I have reported signs of aggression and unrest.
- I Worked with members of the sales team to keep track of inventory levels, complete accurate orders, and resolve item issues.
Truck unloader
Walmart Supercenter
Louisa, KY
10.2013 - 04.2015
- I have followed job guidelines.
- I have learned the mechanics of supervision through observation of other individuals.
- I have worked as a retail worker.
- I have Palletized freight that came off a truck.
- I have Provided information to an individual.
- I worked as a greeter.
Education
High School - undefined
Martin County High School
Inez, KY01.2013
Skills
- Self-motivated
- Conflict resolution
- Team Leadership
- Report writing
- Data entry
- Project management
- First aid training
- Emergency response
- De-escalation techniques
- Conflict resolution skills
- Policy enforcement
Additional Information
References
Timeline
Correctional Officer
Little Sandy Correctional Complex
07.2022 - Current
Stocker
Walmart Supercenter
05.2021 - 06.2022
Department Manager
Walmart Supercenter
08.2017 - 05.2021
CAP Team Member
Walmart Supercenter
04.2015 - 08.2017
Truck unloader
Walmart Supercenter
10.2013 - 04.2015
High School - undefined
Martin County High School