Tommy Romero
Waterbury,CT
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Asset Protection Officer
Stop & Shop
08.2023 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Monitored CCTV cameras and alarm systems for security breaches.
- Assisted in apprehension of shoplifters, following proper legal procedures and company guidelines.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
- Collaborated with management to develop and enforce loss prevention policies, minimizing company losses.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
Theater Manager
Apple Cinemas Closed
11.2022 - 08.2023
- Interacted well with customers to build connections and nurture relationships.
- Raised property accuracy and accountability by creating new automated tracking method.
- Increased overall audience satisfaction by implementing effective theater management strategies and maintaining high-quality entertainment environment.
- Organized community outreach programs to increase visibility within local arts scene and encourage greater public engagement.
- Trained and guided team members to maintain high productivity and performance metrics.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Front End Manager
Shoprite Store Closed
02.2017 - 11.2022
- Established objectives to offer team members clear roadmap to help company achieve overall goals.
- Decreased inventory shrinkage, drive-off and daily cash discrepancies by closely monitoring daily operations.
- Collaborated with store management to develop strategies for improving overall store performance and customer satisfaction.
- Streamlined checkout processes for increased efficiency, resulting in shorter wait times for customers.
- Maintained accurate records of sales and financial transactions.
- Coached and mentored team members for better performance, leading to higher levels of productivity and job satisfaction.
Education
Bachelor of Science - Homeland Security
Western Connecticut State University
Danbury, CT05.2024
Skills
- Physical Security Measures
- Detailed Activity Logs
- Reliable and Responsible
- Compliance Monitoring
- Honest and Dependable
- Access point monitoring
- Inventory Control
- Communication abilities
- EAS auditing proficiency
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Italian
Limited Working
Timeline
Asset Protection Officer
Stop & Shop
08.2023 - Current
Theater Manager
Apple Cinemas Closed
11.2022 - 08.2023
Front End Manager
Shoprite Store Closed
02.2017 - 11.2022
Bachelor of Science - Homeland Security
Western Connecticut State University
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