Charles Rockwell

• Monitored sales floor and fitting rooms to deter theft and protect merchandise.
• Reviewed CCTV footage and alarm activity to identify suspicious behavior.
• Conducted floor patrols and safety checks to maintain secure store conditions.
• Documented incidents, witness statements, and recovery details with accuracy.

• Monitored sales floor and surveillance systems to identify suspicious activity and deter theft.
• Investigated incidents, documented findings, and prepared detailed reports for store leadership.
• Coordinated with associates and management to support loss prevention and store safety protocols.
• Recovered merchandise through discreet observation and policy-compliant apprehension procedures.

Ran the loss prevention department. Made schedules for my employees on a weekly basis. Interviewed new employees for the job. Conducted apprehensions and went to court for all cases that were prosecuted. Trained employees on how to use the CCTV system and burn disk. Took care of the fire alarm and fire equipment. Looked for shortages of employees who's registers were short. Any shortages in the cash office I was in charge of investigating. Handled employee and customer accidents. Also was in charge of the store when called upon to do so.

• Monitored sales floor and surveillance systems to identify suspicious activity and deter theft.
• Investigated incidents, documented findings, and prepared detailed reports for store leadership.
• Coordinated with associates and management to support loss prevention and store safety protocols.
• Recovered merchandise through discreet observation and policy-compliant apprehension procedures.