TOM RUDER
PGA TOUR Superstore
Wildwood,MO
4
years of professional experience
Results-oriented professional in sales and customer service with expertise in driving retail sales and managing inventory operations. Strong communicator skilled in time management, problem-solving, and conflict resolution within fast-paced environments. Experience leading teams to achieve operational goals and enhance customer satisfaction.
Work History
Retail Sales Associate
3 Months- Recognized as the top salesman consistently throughout the entire tenure by closing high-value equipment and apparel sales.
- Provided technical expertise in club fitting, matching customers with optimal shaft specifications, heads, and swing profiles to enhance their performance.
- Maintained advanced knowledge across all product categories, including apparel, footwear, and equipment, to deliver personalized recommendations that addressed customer needs.
- Delivered exceptional customer service, resulting in increased customer satisfaction and loyalty through repeat store visits.
Manager
2 Months- Supervised daily operations and managed concession stands to uphold product freshness and quality control.
- Supervised daily operations and managed concession stands to ensure product freshness, operational efficiency, and strict quality control.
- Handled customer inquiries and resolved conflicts to ensure exceptional service standards.
Fulfillment Specialist
3 Months- Executed daily warehouse fulfillment operations, picking and organizing customer orders to ensure timely and accurate delivery.
- Assembled and shipped promotional materials for large-scale marketing campaigns, meeting tight deadlines to support promotional efforts.
- Operated warehouse machinery including forklifts and pallet jacks, maintaining strict inventory accuracy and safety compliance.
Cart Attendant
5 Months- Delivered premium guest services by assisting golfers with bag handling, equipment care, and timely cart staging to enhance overall experience.
- Managed driving range operations, ensuring efficient ball harvesting, thorough cleaning, and regular equipment maintenance to promote a safe environment.
- Maintained cleanliness standards for facilities, fleet carts, and guest equipment, contributing to a positive club presentation.
Education
High School Diploma
Honors & Leadership: Consecutive Honor Roll Student. Voted 2023 Man of the Year, Varsity Lacrosse & Hockey Captain.
Skills
Sales & Customer Service: High-Volume Retail Sales
Club Fitting
Technical Product Knowledge
Customer Experience
Conflict Resolution.
Operations & Leadership: Team Supervision
Inventory & Order Fulfillment
Time Management
Warehouse Safety Operations.
Interpersonal: Active Listening
Leadership
Problem Solving
Adaptability.
Customer service
Teamwork
Problem-solving
Sales Strategy
Timeline
Retail Sales Associate
PGA TOUR Superstore
06.2026 - 09.2026Read More
Manager
Ellisville Athletic Association
04.2025 - 06.2025Read More
Fulfillment Specialist
Repco Solutions
04.2024 - 07.2024Read More
Cart Attendant
Tapawingo National Golf Club
08.2022 - 01.2023Read More
DeSmet Jesuit High School
High School Diploma
Read More