Tommy Sanchez
Brownsville
Summary
Dynamic Senior Phlebotomist with CSL Plasma, recognized for enhancing patient experiences through exceptional customer service and effective communication. Proficient in blood collection techniques and specimen labeling, I consistently uphold patient confidentiality while fostering teamwork and collaboration. Committed to maintaining high safety standards and improving operational efficiency in fast-paced environments.
Overview
11
11
years of professional experience
Work History
Senior Phlebotomist
CSL Plasma
10.2014 - Current
- Contributed to a positive work environment by consistently demonstrating professionalism, teamwork, and adaptability under pressure situations.
- Enhanced patient experience by maintaining a professional and compassionate demeanor during blood collection procedures.
- Served as a knowledgeable resource for patients regarding their lab tests, ensuring they felt informed and comfortable throughout the process.
- Maintained high levels of accuracy in specimen labeling, ensuring proper identification for laboratory testing.
- Organized inventory of supplies, resulting in less waste and more efficient use of resources.
- Assisted in the development of departmental policies and procedures, ensuring compliance with regulatory requirements and accreditation standards.
- Improved safety standards through consistent adherence to infection control protocols and proper disposal of hazardous materials.
- Facilitated communication between medical staff members for improved collaboration on patient care plans.
- Provided exceptional customer service to patients and their families during stressful situations, resulting in numerous positive reviews for the healthcare facility.
- Conducted regular equipment maintenance checks, contributing to optimal functionality and performance.
- Utilized excellent interpersonal skills when interacting with diverse populations of patients from different cultural backgrounds or age groups.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Conducted venipuncture and other CT procedures.
- Addressed questions and concerns to educate patients on collection process and procedures.
- Packaged and shipped specimens to central lab daily.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Used personal protective equipment correctly to protect coworkers and patients.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Organized daily work based on collection priority.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
Medical Assistant
Family Care Specialist
03.2014 - 05.2014
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
Education
Medical Assistant - Medical
South Texas Vo-Tech
Brownsville, TX07-2014
High School Diploma -
Porter High School
Brownsville, TX06-2013
Skills
- Order of draw
- Blood collection techniques
- Needle disposal
- Leadership qualities
- Adaptable to change
- Patient confidentiality
- Sample labeling
- Venipuncture
- Patient care
- Sample and specimen collection
- HIPAA compliance
- HIPAA
- Patient preparation
- Communication
- Blood collection
- Venipuncture and capillary puncture
- Sanitation and sterilization
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Multitasking
- Reliability
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Senior Phlebotomist
CSL Plasma
10.2014 - Current
Medical Assistant
Family Care Specialist
03.2014 - 05.2014
Medical Assistant - Medical
South Texas Vo-Tech
High School Diploma -
Porter High School
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