Zayvone Randall
Brooklyn,NY
Summary
With a proven track record at Northwell Health, I excel in blood collection techniques and leadership, enhancing patient care and team productivity. My expertise spans pediatric to geriatric phlebotomy, underpinned by strong skills in specimen handling and mentoring. Achievements include developing strategies that significantly improved phlebotomy processes.
Qualified Senior Phlebotomist with background in phlebotomy, demonstrating reliable patient care and precise specimen handling. Successfully managed high-volume collection settings while maintaining safety and compliance standards. Demonstrated proficiency in venipuncture and patient interaction, ensuring comfortable and efficient experience for all.
Veteran Phlebotomist with proven track record of excellence working in clinic and mobile settings. Expert in all aspects of venipuncture with success in working with difficult or needle-adverse individuals.
Care-focused Phlebotomist bringing 15-year background in laboratory settings. Accomplished at easing patient anxieties and hitting veins on first attempts. Experienced in skin puncture draws utilizing varied needle gauges and collection techniques tailored to patient need.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Senior Phlebotomist
Northwell Health
12.2022 - Current
- Contributed to a positive work environment by consistently demonstrating professionalism, teamwork, and adaptability under pressure situations.
- Enhanced patient experience by maintaining a professional and compassionate demeanor during blood collection procedures.
- Served as a knowledgeable resource for patients regarding their lab tests, ensuring they felt informed and comfortable throughout the process.
- Maintained high levels of accuracy in specimen labeling, ensuring proper identification for laboratory testing.
- Centrifuged blood samples as outlined in clinical protocols.
- Assisted in training and onboarding new phlebotomists.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Developed and implemented strategies to improve phlebotomy processes.
- Performed laboratory tests to assist physicians in diagnosis.
- Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
- Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs.
- Reviewed and processed requisitions for laboratory tests.
Medical Assistant /Mobile Phlebotomist
Oak Street Health
03.2013 - 08.2021
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Prepared lab specimens for diagnostic evaluation.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Demonstrated adaptability by providing phlebotomy services in various settings such as homes, clinics, and assisted living facilities.
- Ensured proper specimen collection by adhering to strict protocols and guidelines for various tests and sample types.
- Verified proper storage and transportation of specimens to laboratories.
- Reviewed and processed requisitions for laboratory tests.
Senior Medical Assistant
Preferred Home Health Care & Nursing Services
05.2007 - 05.2012
- Increased clinic productivity by training new medical assistants in proper techniques and best practices.
- Enhanced patient care by efficiently managing medical records and maintaining strict confidentiality.
- Improved office efficiency by streamlining appointment scheduling and optimizing workflow processes.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Led successful project completions under tight deadlines, coordinating effectively across multiple teams.
Phlebotomist
Cedars Sinai Hospital
01.2004 - 10.2007
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Organized daily work based on collection priority.
Education
Bachelor of Science - Clinical Laboratory Science
Mercy University
Dobbs Ferry, NY05-2026
Associate of Applied Science - Health Sciences
Mildred Elley
Albany, NY03-2021
High School Diploma -
Liberty High School
Bethlehem, PA06-1999
Skills
- Order of draw
- Blood collection techniques
- Needle disposal
- Leadership qualities
- Training and mentoring
- Specimen handling
- Pediatric phlebotomy
- Geriatric phlebotomy
- Medical terminology
Certification
- National Certified Phlebotomy Technician (NCPT) - National Center for Competency Testing (NCCT).
- Basic Life Support (BLS) Certification - American Heart Association or Red Cross.
- Infection Control Certificate - Various accredited organizations.
- Phlebotomy Technician Certification (PTC) - American Medical Certification Association (AMCA).
- Licensed Phlebotomist - New York Department of Health Services.
- Bloodborne Pathogens Training Certificate - Occupational Safety and Health Administration (OSHA).
- Cardiopulmonary Resuscitation (CPR) – American Red Cross or American Heart Association.
- CPR/AED Certification
Timeline
Senior Phlebotomist
Northwell Health
12.2022 - Current
Medical Assistant /Mobile Phlebotomist
Oak Street Health
03.2013 - 08.2021
Senior Medical Assistant
Preferred Home Health Care & Nursing Services
05.2007 - 05.2012
Phlebotomist
Cedars Sinai Hospital
01.2004 - 10.2007
Bachelor of Science - Clinical Laboratory Science
Mercy University
Associate of Applied Science - Health Sciences
Mildred Elley
High School Diploma -
Liberty High School
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