Tommy Sisa-at

• Managed multiple Consumer Loan project teams engaged in development in cross-functional environment to reach project success.
• Delivered technical projects to achieve client business requirements.
• Spearheaded all major migration projects for users, Appro System to Core DNA Client Manager and operating systems migrations, achieving on-time completion with 100% budget adherence.
• Supported IT application development, application support, system integration and system administration projects.
• Managed implementation of application developments by collaborating with IT technical teams.
• Improved user-friendliness of Consumer Loan system by providing constant IT support and road map.
• Provided technology consultation for growing businesses, making recommendations and upgrading existing systems.
• Connected with customers to explain system changes and integrate customer feedback into improvement processes.

• Financial wellness liaison for commercial banking, business banking and the Washington region retail team.
• Responsible for implementing all business-building and relationship-building expectations with line of business partners.

• Identified prospective customers using lead generating methods and performing trend reports on Salesforce system.
Onboarding the Financial Wellness Program with new and exciting commercial clients..
• Developed wellness incentive programs to optimize new client acquisition levels.

• Received Employee Performance Award after maintaining sales achievement of 110% growth in 2018 And trending positive for 2019.
• Actively managing top 25 commercial clients with 500 and more employees.

• Recruited and hired new branch employees.
• Proven track record for promoting and developing employees.
• Served as liaison between customers, store personnel and line of business partners.
• Generated leads and capitalized on valuable business opportunities to bringing in new company revenue and improve bottom line profit.
• Demonstrated strong leadership skills by leading daily, weekly and monthly sales meetings.

• Awarded Signature Circle award for top performer branch in company.

• Delivered Financial Wellness sales presentations to investment clients.
• Providing trusted advisory services to high value clients.
• Oversaw work of 50 plus investment banking personnel book of business.
• Built productive relationships with stakeholders to continually develop new business.
• Maintained trusted relationships with existing customers through advocating for the clients finacial well-being.
• Proactively connected with investment clients by conducting financial review meetings.