Summary
Overview
Work History
Education
Skills
Timeline
Generic

Thomas Smith

Kewanee,IL

Summary

Knowledgeable Shift Manager proficient in scheduling, money handling and team management. Successful at overseeing all areas of operations. Makes adjustments to scheduling and task prioritization to keep assignments and projects on schedule.

Overview

3
3
years of professional experience

Work History

Shift Manager

Arby's
Kewanee, IL
09.2021 - 02.2025
  • Prepared detailed incident reports following any incidents that occurred during shifts.
  • Investigated customer complaints regarding merchandise quality or availability promptly.
  • Provided coaching and guidance to team members when necessary to improve performance.

Retail Employee

Goodwill Industries of Central Illinois
Kewanee, IL
02.2024 - 05.2024

Education

High School Diploma -

Kewanee High School
Kewanee, IL
05-2023

Skills

  • Incident reporting
  • Customer complaint resolution
  • Performance coaching
  • Inventory management

Timeline

Retail Employee

Goodwill Industries of Central Illinois
02.2024 - 05.2024

Shift Manager

Arby's
09.2021 - 02.2025

High School Diploma -

Kewanee High School
Thomas Smith