Tommy Stephens
Tampa,Florida
Summary
Account Manager at Graybar overseeing a $3M sales territory, responsible for managing key client relationships and delivering customized solutions. Primary contact for all accounts, ensuring customer satisfaction through effective communication and support. Collaborate closely with sales representatives and channel partners to drive territory growth through proactive service. Utilize Salesforce CRM for tracking interactions and managing sales pipelines, finding solutions for the specific business need.
Overview
2
2
years of professional experience
Work History
Account Manager
Graybar Electric
Tampa, Florida
06.2023 - Current
- Account Manager for a Senior Outside Sales Representative managing a $3M territory (B2B sector).
- Conduct regular on-site visits, teams calls, and email communication with key accounts to strengthen relationships, ensure their needs are met, and identify opportunities for account growth.
- Utilize Salesforce CRM daily to track pipeline activity, log account information, and drive strategic account growth.
- Collaborate with channel partners, internal teams, and clients to deliver tailored solutions for the specific scope of the application.
Summer Intern
Graybar Electric
Orlando, FL
06.2023 - 07.2023
- Shadowed projects, quotations, sales, finance, and customer service departments to gain comprehensive insights.
- Accompanied outside sales representatives on B2B sales calls to observe strategies and relationship building.
- Completed a capstone project for company executives analyzing profit-driving opportunities with data-backed recommendations
Education
Bachelor of Science - Business Administration
University of Central Florida
Orlando, FL12-2023
Skills
- Account management (B2B)
- Solution-based selling
- Salesforce CRM proficiency
- Channel partner coordination
- Sales forecasting and pipeline
- Presentation skills
- Client retention
Timeline
Account Manager
Graybar Electric
06.2023 - Current
Summer Intern
Graybar Electric
06.2023 - 07.2023
Bachelor of Science - Business Administration
University of Central Florida
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