Summary
Overview
Work History
Education
Skills
References
Accomplishments
Affiliations
Certification
Languages
Timeline
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Tommy Torres

Hialeah,FL

Summary

To work for a progressive organization in a highly motivating and challenging environment that provides the best opportunities to grow and utilize my potential to the fullest in order to achieve the organization's goals while achieving my personal goals. Qualified Security Officer with experience maintaining safety for campus grounds and facilities. Talented at roving control and entrance control. Successfully remains calm in high-pressure situations and interactions with difficult individuals. Dedicated Customer Service Team Member with unwavering commitment to customer service. Known for developing productive relationships, resolving complex issues and winning customer loyalty.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Warehouse Associate/Unarmed Security Officer

MIFS
Miami Lakes, FL
01.2020 - Current

Warehouse Associate (2 years)

  • Process, pack, and ship orders accurately
  • Maintain inventory of products
  • Inspect products for damages
  • Maintain a clean and orderly warehouse environment
  • Receive and appropriately sort and store incoming products
  • Prepare products for shipping
  • Follow all safety protocol and warehouse procedures.

Security Officer (1 year-Current)

  • Monitored surveillance cameras and responded to suspicious activity.
  • Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
  • Responded to alarms and conducted investigations as required.
  • Confirmed visitor identification prior to granting entry into the building.
  • Maintained accurate logs of all security related activities.
  • Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
  • Checked for safety hazards and took corrective action when necessary.

Track Operator

K1 Speed
Hialeah, FL
01.2019 - 01.2020
  • Provide excellent customer service to all K1 Speed visitors
  • Run races precisely, on time and safely
  • Maintain track cleanliness at all times.
  • Monitored track conditions and reported any irregularities to the supervisor.

Court Monitor

Sky Zone Trampoline Park
Doral, FL
01.2018 - 01.2019
  • Maintain constant surveillance of guests in the facility: act immediately and appropriately to secure safety of guest
  • Ability to react calmly and effectively in an emergency
  • Pay complete attention to the court at all times and be very interactive with the jumpers
  • Keep participants under control so as to not endanger others
  • Maintain safety of ALL guests
  • Communicate court rules to all participants
  • Assist with court inspections
  • Perform various maintenance duties in order to help maintain a clean and safe facility.

Education

High School Diploma -

Hialeah Gardens Senior High School
01.2017

Some College (No Degree) - Criminal Justice

The English Center - Miami-Dade County Public Schools
Miami, FL

Skills

  • Excellent customer service
  • Work best under pressure
  • Great in busy/high pace jobs
  • Good at adhering to rules and regulations
  • Proficient knowledge of Microsoft Word, Excel, PowerPoint
  • Basic math skills
  • Ability to resolve customer disputes in a calm manner
  • Receptive of others' emotions and needs
  • Fluent in English and Spanish
  • Facility Security
  • Property Patrol
  • Situational Awareness
  • Stress Tolerance

References

  • Stephanie Diaz, (786)448-2915
  • Manuel Mollinedo, (786)269-9215
  • Max Joseph, (786)369-6117
  • Kenneth Jaramillo, (786)270-9178

Accomplishments

  • Perfect Attendance through out first grade till my graduating year.
  • Honor Roll Student
  • Leading a club or society
  • Winning competitions
  • Resolving problems

Affiliations

  • Baseball/Softball
  • Art
  • Computer Building
  • Working Out

Certification

  • Security License D

Languages

English
Full Professional
Spanish
Professional

Timeline

Warehouse Associate/Unarmed Security Officer

MIFS
01.2020 - Current

Track Operator

K1 Speed
01.2019 - 01.2020

Court Monitor

Sky Zone Trampoline Park
01.2018 - 01.2019

High School Diploma -

Hialeah Gardens Senior High School

Some College (No Degree) - Criminal Justice

The English Center - Miami-Dade County Public Schools
Tommy Torres