Tomo Newton

Responsible for handling the air import shipments (200-350 shipment per month) and overseeing a daily operation, leading and providing stability for air import staff. Assist customers with their inbound air shipment coming into the U.S. from various countries in compliance with US Customs, FDA and USDA Regulations. Work with the in house customs broker and outside brokerage firms to obtain Customs release and other government agency releases as appropriate, arranging delivery to meet our customers’ needs and monitoring delivery status until cargo delivery is completed by obtaining a proof of delivery and the appropriate account in a timely manner. Communicate with customers, carriers and overseas offices regarding proper documentation and shipping instruction for imports. Responsible for filing cargo claims (missing, damaged) from initiation of claims to final payment and closure. Provide a spot rate per customers’ requests, setting up a new rate for new customers, and existing customers to achieve increasing our profit by at least by 20%. Analyze and maintain a high level of customer service and report monthly KPI (Key Performance Indicator) to Branch manager. Responsible for issuing invoices (300-350 invoices per month) and processing payment to vendors such as airlines, trucking companies and maintain a lower rate of outstanding invoices by sending out overdue notice to customers and keep monitoring payment status until payment will be made.

• Smoothed surfaces to enhance alignment of parts and finishes.
• Completed component assembly with minimal supervision to meet deadlines.
• Formed assemblies and subassemblies using basic and advanced tools.
• Checked parts against stock lists, blueprints and material specifications to comply with standards.
• Carefully check the serial number and the test data.
• Followed safety and quality requirements every day.
• Facilitate and initiate the packing and shipment of the product.

HP Testing, Inspecting, shipping and packing.

• Read inspections, inspect and assemble
• Tracked monthly sales to generate reports for business development planning.
• Mitigated regulatory risks by overseeing compliance visits and adhering to protocol.