Tomonesha Allen
Memphis,TN
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
6
6
years of professional experience
2018
2018
years of post-secondary education
Work History
Medical Assistant
Inspire Health
Frisco, Texas
06.2025 - 03.2026
- Assisted healthcare providers with patient examinations and procedures.
- Scheduled patient appointments and managed follow-up reminders.
- Prepared examination rooms and ensured equipment readiness.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Scheduled appointments for patients via phone and in person.
- Collected samples from patients for laboratory testing purposes.
Medical Receptionist
Dedicated Senior Medical Center
Saint Louis, MO
07.2023 - 06.2025
- Greeted patients warmly upon arrival at the medical center.
- Scheduled appointments efficiently using electronic health record systems.
- Managed patient check-in and check-out processes smoothly.
- Assisted medical staff by coordinating patient flow during busy hours.
- Collected and verified patient information and insurance details accurately.
- Maintained cleanliness and organization of the reception area consistently.
- Answered phone calls promptly and directed inquiries appropriately.
- Collaborated with team members to improve front desk operations effectively.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Checked patients in and out for appointments and collected co-payments.
- Called patients to confirm scheduled appointments and obtain additional details.
- Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
- Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
Medical Assistant
Peoples First Urgent Care & Primary Care
Millington, Tennessee
08.2021 - 06.2023
- Assisted healthcare providers with patient examinations and procedures.
- Maintained accurate patient records in electronic health record systems.
- Prepared examination rooms and ensured necessary supplies were available.
- Scheduled appointments and coordinated follow-up care for patients.
- Educated patients on treatment plans and medication instructions.
- Conducted routine lab tests and collected specimens as needed.
- Collaborated with the healthcare team to improve patient care processes.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Measured vital signs and took medical histories to prepare patients for examination.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Documented notes during patient visits.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
Medical Assistant
Total Health Care
Memphis, Tennessee
06.2020 - 07.2021
- Assisted healthcare providers with patient examinations and procedures.
- Maintained accurate patient records in electronic health record systems.
- Prepared examination rooms and ensured necessary supplies were available.
- Conducted routine lab tests and collected specimens as needed.
- Provided compassionate support to patients during visits and procedures.
- Collaborated with the healthcare team to improve patient care processes.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Measured vital signs and took medical histories to prepare patients for examination.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Documented notes during patient visits.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Scheduled appointments for patients via phone and in person.
- Collected samples from patients for laboratory testing purposes.
- Cleaned and maintained medical equipment following procedures and standards.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Educated patients about medications, procedures and physician's instructions.
Medical Assistant Intern
All About You Family Medicine
Memphis, TN
05.2020 - 06.2020
- Assisted providers during patient examinations and procedures.
- Managed patient records using electronic health record systems.
- Scheduled appointments and coordinated patient follow-ups effectively.
- Educated patients on medication usage and health management practices.
- Collected vital signs and documented patient information accurately.
- Collaborated with healthcare team to enhance patient care processes.
- Supported administrative tasks such as filing and data entry efficiently.
- Provided administrative support to the medical staff, such as filing paperwork, answering phones and greeting visitors.
- Supported the clinical team in delivering quality patient care through efficient workflow processes.
- Collected specimens for lab testing and performed basic laboratory tests under supervision of physician or medical technologist.
- Performed patient intake duties, including taking vital signs and medical histories.
- Prepared examination rooms with necessary instruments and supplies.
- Ensured HIPAA compliance by maintaining confidentiality of patient information.
- Assisted physicians with examinations and procedures.
Education
Medical Assistant
Concorde Career College
Memphis, TN 12.2020 - 07.2021
Memphis Business Academy High School
Memphis, TNSkills
- Vital signs measurement
- Electronic health records
- Patient education
- Specimen collection
- Injection administration
- Patient scheduling
- Appointment management
- Healthcare teamwork
- Medical billing practices
- HIPAA compliance
- Attention to detail
- Effective communication
- Time management
- Compassionate care
- Vital sign monitors
- Lab equipment setup
Timeline
Medical Assistant
Inspire Health
06.2025 - 03.2026
Medical Receptionist
Dedicated Senior Medical Center
07.2023 - 06.2025
Medical Assistant
Peoples First Urgent Care & Primary Care
08.2021 - 06.2023
Medical Assistant
Concorde Career College
12.2020 - 07.2021
Medical Assistant
Total Health Care
06.2020 - 07.2021
Medical Assistant Intern
All About You Family Medicine
05.2020 - 06.2020
Memphis Business Academy High School