Tomya Brooks
Indianapolis,IN
Summary
Dependable Non-For-Profit Volunteer Coordinator with an Operations background ready for a new position where excellent communication skills, project management, and logistics coordination skills can be properly utilized. Expertise in developing and maintaining relationships. Friendly and understanding with the ability to set colleagues and volunteers up for success. Focused on smoothly overseeing financial, personnel, record management, and operational facets. Effectively balance targets with resources and optimize long-term success.
Overview
33
33
years of professional experience
Work History
Volunteer Coordinator
Midwest Food Bank
04.2022 - Current
- Support operations, specific needs, and projects through volunteer recruitment and commitment
- Recruit volunteers by engaging community, advocating for those suffering from Food insecurities, and speaking knowledgeably about Midwest Food Bank's mission
- Engage Volunteers to ensure a safe, fun, and rewarding experience
- Nurture volunteers through ensure, training, and supervision
- Collaborate with team members to ensure the greatest needs are being managed and completed in a timely manner
- Manage volunteer opportunities and hours through Golden Volunteer Software
- Plan and execute appreciation celebrations
- Participate in community outreach events to promote volunteer opportunities and enlist new volunteers.
- Manage and track volunteer hours and progress to support accurate documentation.
- Recruited and trained new volunteers on volunteer program goals and objectives.
- Worked with leadership staff and special committees to define volunteer mission and set standards.
- Monitored volunteer performance to enforce compliance with established policies and regulations.
- Coordinated and implemented special events for volunteer service appreciation.
- Managed volunteer calendar and verified coverage of key roles during volunteer unavailability.
- Resolved issues through active listening and open-ended questioning, escalating major problems to the executive director.
Operations Assistant Coordinator
National Collegiate Athletic Association (NCAA)
02.1998 - 11.2020
- Oversee logistics for large events including Men's and Women's Final Four, College World Series, and NCAA Annual Convention
- Proved onsite support at all large events
- Maintain floor plans for all five buildings NCAA occupies including floor plan design, construction budget builds, construction supervision, and staff moves
- Oversee inventory management at NCAA warehouse
- Budgetary responsibility including budget build, payment, and reconciliation of invoices
- Oversight of contractors in mailing shipping and print
- This includes managing contracts for these areas.
- Worked with supervisor to assess needs and determine best courses of action
- Processed and reported on office expenses as well as ordered office supplies
- Recorded project expenses and submitted weekly reports to management
- Evaluated project documents and obtained additional information from stakeholders
- Gathered and organized materials to support operations
Printer Operator
USA Group
06.1990 - 01.1998
- Reviewed customer job specifications and document proofs to obtain printing project instructions
- Performed binding and finishing to prepare printed material for delivery to customers
- Proofed all job orders, securing client approval prior to production.
Education
Some College (No Degree) - Social Work
Ball State University
Muncie, INBachelor of Science - Organizational Leadership
Indiana Tech University
Fort Wayne, IN05.2021
Skills
- Relationship development
- Time-management abilities
- Understanding of office operations
- Ability to work independently
- Document control
- Familiarity with office equipment
Timeline
Volunteer Coordinator
Midwest Food Bank
04.2022 - Current
Operations Assistant Coordinator
National Collegiate Athletic Association (NCAA)
02.1998 - 11.2020
Printer Operator
USA Group
06.1990 - 01.1998
Some College (No Degree) - Social Work
Ball State University
Bachelor of Science - Organizational Leadership
Indiana Tech University
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