Tonda Rasmussen
Conroe,TX
Summary
Skilled Medical Center Manager knowledgeable about operational needs and team leadership. Highly trained and experienced with 9 years in the field. Excellent planning and problem-solving abilities. Proficient Medical Center Manager skilled in enabling across-the-board improvements to key service and operational areas. Adept at maintaining compliance, increasing efficiency and driving growth. Pursuing new professional challenges and eager for growth and career advancement opportunities. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Center Manager
Nova Medical Centers
Conroe
09.2014 - Current
- Checked facility, employee work and service levels to maintain compliance with company and industry standards.
- Managed work and performance of more than 6 employees.
- Processed time for over 6 employees as part of sound human resources and financial management strategies.
- Directed daily operations at busy workers comp/ employment services clinic averaging 80-90 patients a day.
- Managed work and performance of more than 6 employees.
- Directed daily operations at busy occupational medical clinic.
- Trained and guided team members to maintain high productivity and performance metrics.
- Interacted well with customers to build connections and nurture relationships.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Trained new employees on proper protocols and customer service standards.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
LMRT X-ray Tech
Next Level Urgent Care
Copper Field, Tx
11.2013 - 08.2014
- Completed x-rays safely by correctly using shielding equipment following OSHA requirements.
- Maintained examination rooms and restocked medical and radiologic supplies.
- Checked equipment each day and reported major malfunctions to supervisor for attention.
- Developed and processed radiologic film to aid in diagnostics and patient monitoring with high-quality imagery.
- Positioned patients for optimal comfort and set up effective sterile fields before procedures.
- Documented patient data and histories and updated charts with current information.
- Assisted doctor during procedures, helping to run machinery and keep patients comfortable and still.
- Managed admissions forms, patient instructions and consent documentation.
Education
LMRT - Xray
College of Healthcare Professions
Houston, TX07.2013
Skills
- Industry Standards
- Customer Loyalty
- Supplier Review
- Goal Attainment
- Interdepartmental Collaboration
- Facility Safety
- Regulatory Standards
- Constructive Feedback
- Personnel Scheduling
- Compliance Monitoring
- Employee Performance Evaluations
- Employee Recognition
- Maintaining Clean Work Areas
- Staff Hiring
- Motivational Team Management
- Operational Standards
- Operations Management
- Customer Transactions
- Client Correspondence
- Performance Monitoring and Evaluation
- Records Organization and Management
- Inventory Tracking and Management
Certification
- Licensed LMRT - X-ray tech
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Center Manager
Nova Medical Centers
09.2014 - Current
LMRT X-ray Tech
Next Level Urgent Care
11.2013 - 08.2014
LMRT - Xray
College of Healthcare Professions