TONDIA NEAL
TALLAHASSEE
Summary
Results-oriented professional with proven track record in client services and community support. Known for effectively managing client needs and coordinating essential services to ensure high standard of living. Valued for strong collaboration skills and adaptability to evolving situations, ensuring smooth operations and client satisfaction.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Resident Services Coordinator
Apartment Life
05.2023 - Current
- Lead initiatives to foster community development and resident engagement while ensuring compliance with program requirements
- Strategically plan and execute resident-focused activities to build a strong sense of community
- Develop partnerships with organizations to connect residents with essential resources
- Provide direct support and wraparound services to residents and their families
- Monitor budget expenditures closely while organizing events and activities, optimizing resource allocation without compromising quality.
Empowerment Coordinator
The Oasis Center for Women and Girls
11.2021 - 01.2023
- Directed operations for programs supporting women's and girls' empowerment in alignment with organizational objectives
- Supervised multidisciplinary teams, including counselors, advocates, and interns
- Designed and implemented group programming, focusing on mental health, life skills, and personal development
- Led data analysis and reporting to maintain grant compliance and outcome measurement
- Developed and managed budgets for programs, including an eight-week summer camp for ages 5-14
- Created tracking tools to monitor project milestones and deliverables
Case Manager
AMIkids, Inc.
12.2020 - 09.2021
- Delivered trauma-informed case management services to at-risk youth and families
- Conducted behavioral assessments to identify needs and create individualized care plans
- Facilitated treatment team meetings and crisis response interventions
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements
Business Manager
AMIkids, Inc.
07.2020 - 12.2020
- Managed HR functions, including recruiting, onboarding, and personnel administration
- Ensured financial accountability through precise grant funding documentation and audits
- Supervised interns and staff while maintaining compliance with organizational standards
Independent Living Specialist
DISC Village, Inc.
02.2019 - 03.2020
- Empowered youth transitioning from foster care to independent living through skill development and resource connection
- Delivered case management services across a three-county area
- Collaborated with community agencies to secure housing, employment, and education
- Supported clients with mental health and behavioral health referrals
Dependency Case Manager
DISC Village, Inc.
01.2018 - 02.2019
- Ensured child safety and well-being for families involved in child welfare services
- Conducted comprehensive safety and family functioning assessments
- Prepared detailed court reports and delivered testimony on family progress and recommendations
- Facilitated alternative placements through ICPC and home studies
Substance Abuse Counselor/Aftercare Specialist
Unlimited Path, Inc.
09.2015 - 11.2017
- Supported individuals in correctional facilities with mental health and substance use recovery
- Conducted psychosocial evaluations and developed recovery-oriented treatment plans
- Facilitated individual and group sessions using evidence-based practices
- Led family reunification sessions to support reentry planning
Education
Master of Social Work -
Florida A&M University
05.2020
Bachelor of Social Work -
Florida A&M University
08.2015
Skills
- Community Engagement and Development
- Program Design and Evaluation
- Case Management and Behavioral Health
- Strategic Leadership and Team Supervision
- Trauma-Informed Care
- Motivational Interviewing
- Compliance Monitoring and Reporting
- MS Office Suite
- Canva
- Database Systems
- Safety Assessments
- Psycho-social Assessments
- Facilitating Curriculum-based Programs
- Leveraging Community Resources
Certification
Professional Certification in Trauma and Resilience
Timeline
Resident Services Coordinator
Apartment Life
05.2023 - Current
Empowerment Coordinator
The Oasis Center for Women and Girls
11.2021 - 01.2023
Case Manager
AMIkids, Inc.
12.2020 - 09.2021
Business Manager
AMIkids, Inc.
07.2020 - 12.2020
Independent Living Specialist
DISC Village, Inc.
02.2019 - 03.2020
Dependency Case Manager
DISC Village, Inc.
01.2018 - 02.2019
Substance Abuse Counselor/Aftercare Specialist
Unlimited Path, Inc.
09.2015 - 11.2017
Bachelor of Social Work -
Florida A&M University
Master of Social Work -
Florida A&M University
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