Hi, I’m
Tonee Lee
Car Sale Man
Elk Grove,CA
Overview
11
years of professional experience
Work History
Star Nails Spa2200 West Willow Ave
Manager Trainee
02.2019 - 12.2022
Job overview
- Explained services and products to customers in friendly and engaging way.
- Devised processes to boost long-term business success and increase profit levels.
- Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
- Resolved escalated concerns using professionalism and understanding of facets of issue.
Ashlyn Furniture8585 Elk Grove Blvd Elk Grove CA 95624
Customer Service Associate
02.2017 - 01.2019
Job overview
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Informed customers about special promotions and provided detailed information for various products.
- Developed and actualized customer service initiatives to decrease wait times.
Elmore Toyota 15300 Beach Blvd
Sales Consultant
03.2012 - 01.2017
Job overview
- Helped customers locate products and checked store system for merchandise at other sites
- Prepared merchandise for sales floor by pricing or tagging
- Engaged with customers to build rapport and loyalty
- Enhanced product presentation and promotional material displays, working alongside retail representatives
Education
Los Angeles City CollegeLos Angeles, CA
Associate of Science
03.1988
Languages
Vietnamese
Native or Bilingual
Timeline
Manager Trainee
Star Nails Spa
02.2019 - 12.2022
Customer Service Associate
Ashlyn Furniture
02.2017 - 01.2019
Sales Consultant
Elmore Toyota
03.2012 - 01.2017
Los Angeles City College
Associate of Science