Overview
Work History
Education
Languages
Timeline
Hi, I’m

Tonee Lee

Car Sale Man
Elk Grove,CA

Overview

11
years of professional experience

Work History

Star Nails Spa
Enid , OK

Manager Trainee
02.2019 - 12.2022

Job overview

  • Explained services and products to customers in friendly and engaging way.
  • Devised processes to boost long-term business success and increase profit levels.
  • Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
  • Resolved escalated concerns using professionalism and understanding of facets of issue.

Ashlyn Furniture

Customer Service Associate
02.2017 - 01.2019

Job overview

  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Informed customers about special promotions and provided detailed information for various products.
  • Developed and actualized customer service initiatives to decrease wait times.

Elmore Toyota

Sales Consultant
03.2012 - 01.2017

Job overview

  • Helped customers locate products and checked store system for merchandise at other sites
  • Prepared merchandise for sales floor by pricing or tagging
  • Engaged with customers to build rapport and loyalty
  • Enhanced product presentation and promotional material displays, working alongside retail representatives

Education

Los Angeles City College
Los Angeles, CA

Associate of Science
03.1988

Languages

Vietnamese
Native or Bilingual

Timeline

Manager Trainee

Star Nails Spa
02.2019 - 12.2022

Customer Service Associate

Ashlyn Furniture
02.2017 - 01.2019

Sales Consultant

Elmore Toyota
03.2012 - 01.2017

Los Angeles City College

Associate of Science

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Tonee LeeCar Sale Man