Tong Xiong
Blue Springs
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
Work History
Inside Sale Manager
ANGI Homeservices
04.2021 - Current
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
Sales Representative
ANGI Homeservices
03.2019 - 04.2021
- Trained and mentored new sales representatives.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Set and achieved company defined sales goals.
- Achieved or exceeded company-defined sales quotas.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
District Manager
Rent A Center
Independence, MO
06.2014 - 02.2019
- Supervised 11 locations to enforce high-quality standards of operation.
- Directed sales support staff in administrative tasks to help sales reps close deals.
- Increased sales volume and expanded product line to new retailers, warehouse clubs and natural food chains.
- Managed revenue models, process flows, operations support and customer engagement strategies.
- Located, developed, and promoted talented employees to cultivate collaborative and hardworking leadership team.
- Modeled best practices for sales and customer service.
- Coordinated with other district managers to actualize performance improvement strategies.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
- Managed accounts to retain existing relationships and grow share of business.
Education
Bachelor of Science - Business Management
University of Phoenix
Tempe, AZ06.2020
Skills
- Product Knowledge
- Sales Process
- Client Base Retention
- Sales Quota Management
- Time Management
- Goals and Performance
- Persuasive Negotiations
- Direct Sales
- B to B Sales
Timeline
Inside Sale Manager
ANGI Homeservices
04.2021 - Current
Sales Representative
ANGI Homeservices
03.2019 - 04.2021
District Manager
Rent A Center
06.2014 - 02.2019
Bachelor of Science - Business Management
University of Phoenix