Tongkoo Thao
Fresno,CA
Summary
Dynamic owner/operator with a proven track record in inventory management and customer relationship management. Skilled in problem-solving and enhancing product displays to drive customer engagement and satisfaction.
Overview
11
11
years of professional experience
Work History
Owner/Operator
Thaos
Fresno
01.2015 - 12.2025
- Coordinated inventory management to ensure fresh supply of produce each week.
- Coordinated supply orders to maintain optimal inventory levels and ensure fresh produce availability.
- Set up market stalls while ensuring compliance with health regulations for safe customer engagement.
- Designed and arranged product displays to attract customers and highlight seasonal items.
- Engaged with customers to provide information about products and farming practices.
- Conducted transactions using point-of-sale systems for efficient customer service.
- Resolved customer concerns and promptly answered inquiries to maintain satisfaction.
- Implemented sustainable practices in product sourcing and packaging materials.
- Assessed customer needs through detailed questioning and presented products to fill those requirements.
- Participated in sales presentations, explaining and showcasing positive features and advantages of products or services.
- Set up and displayed sample merchandise at festivals and community events to boost sales.
- Stayed up-to-date on product specs and prices to accurately describe merchandise.
Education
High School Diploma -
Fresno City College
Fresno, CASkills
- Inventory management
- Product display
- Customer engagement
- POS transactions
- Sustainable sourcing
- Customer relationship management
- Problem solving
- Recruiting and hiring
Languages
English
Full Professional
Hmong
Professional
Timeline
Owner/Operator
Thaos
01.2015 - 12.2025
High School Diploma -
Fresno City College