Toni DeJesus
Certified Medical Assistant
Melbourne,FL
Summary
Certified Medical Assistant at Health First Cancer Institute.
With 13 years experience in patient care and clinical procedures in fast-paced healthcare setting, utilizing clinical and administrative skills to enhance efficiency and patient satisfaction.
Ability to handle clinical and administrative tasks with precision, fostering teamwork and adapting to evolving healthcare needs. Proficient in patient interaction and medical record management.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Health First Cancer Institute
02.2012 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Collected and documented patient medical information such as blood pressure and weight.
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
- Consistently maintained up-to-date certifications, demonstrating dedication to professional development and quality patient care.
Cashier/Retail Sales Associate
Fine Arts Group,LLC
09.2008 - 09.2010
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
Cashier/Assistant Manager
Vitamin World
01.2006 - 05.2008
- Enhanced customer satisfaction by providing efficient and friendly service at the cashier counter.
- Assisted in inventory management tasks, ensuring optimal stock levels and minimizing product loss due to expiration or damage.
- Improved overall store cleanliness and presentation, resulting in a more welcoming atmosphere for customers.
- Built positive relationships with customers to increase repeat business.
- Organized backroom storage areas for easier product retrieval during restocking activities, ultimately reducing downtime between tasks.
- Fostered positive work environment by consistently treating all employees and customers with respect and consideration.
- Quickly and accurately counted drawers at start and end of each shift.
- Monitored sales transactions for accuracy, upholding company policies regarding discounts, returns, and exchanges.
Education
Graduate Certificate - Certified Medical Assistant
Everest University
Melbourne, FL11-2011
High School Diploma -
Melbourne High School
Melbourne, FL05-2004
Skills
- HIPAA compliance
- Customer assistance
- Teamwork
- Work ethic and integrity
- Teamwork and collaboration
- Patient scheduling
- Time management skills
- Patient care
- Patience and empathy
- Workplace safety
- Clinical documentation
- Electronic health records
Certification
- Certified Medical Assistant (CMA) - American Association of Medical Assistants (AAMA).
- Basic Life Support (BLS) - American Heart Association.
Languages
English
Native or Bilingual
Timeline
Certified Medical Assistant
Health First Cancer Institute
02.2012 - Current
Cashier/Retail Sales Associate
Fine Arts Group,LLC
09.2008 - 09.2010
Cashier/Assistant Manager
Vitamin World
01.2006 - 05.2008
- Certified Medical Assistant (CMA) - American Association of Medical Assistants (AAMA).
- Basic Life Support (BLS) - American Heart Association.
Graduate Certificate - Certified Medical Assistant
Everest University
High School Diploma -
Melbourne High School
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