Toni Delanoy
Killeen,TX
Summary
Knowledgeable Certified Professional Coder (CPC-A) with background in health unit coordination and history of effectively managing patient records and departmental communications. Proven ability to enhance operational efficiency through proactive problem-solving and effective communication with medical staff. Demonstrated proficiency in patient scheduling and electronic health record management.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Health Unit Coordinator
Baylor Scott & White McLane Children's Hospital
09.2023 - Current
- Maintained accurate patient records through diligent data entry and timely updates in the EMR (EPIC systems).
- Assembled and maintained patient medical records and other documents related to patient care.
- Enhanced communication between medical staff by promptly answering phone calls, relaying messages, and responding to inquiries.
- Ensured patient safety through strict adherence to HIPAA regulations and maintaining confidentiality of sensitive information.
- Managed multiple priorities simultaneously while maintaining attention to detail under pressure in a fast-paced healthcare environment.
- Assisted nursing staff with daily tasks, contributing to a well-organized and efficient unit environment.
- Increased efficiency in the workplace by training new Health Unit Coordinators on policies, procedures, and software applications.
Patient Care Technician /Health Unit Coordinator- Surgical Trauma ICU
Baylor Scott and White Temple
12.2019 - 02.2022
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Maintained strong knowledge of medical terminology and procedures.
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Skilled in communicating during difficult, tense, or sensitive circumstances.
- Enhanced communication between medical staff by promptly answering phone calls, relaying messages, and responding to inquiries.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Assembled and maintained patient medical records and other documents related to patient care.
Childrens' Ministry Director
Greater Nashville Church
07.2018 - 09.2019
- Created and maintained safe and nurturing environment for children.
- Recruited and trained volunteers and staff in care of children and facility procedures.
- Maintaining supplies, equipment and organization of classrooms
- Serving as a liaison to church leadership and staff to communicate needs of children and families
- Organizing events
- Creating documents and systems to support the needs and education of the Children's Ministry Volunteers
Care Partner/CNA
Vanderbilt University Medical Center
06.2014 - 08.2016
- Assisted with the delivery of safe and efficient patient care and maintenance of the unit under the supervision of a licensed nurse
- Served as a liaison for communication and education of patient and family needs
- Supported unit operations by maintaining supplies, equipment and unit environmental standards
- Assisted with day to day delivery of patient care by:
- Checking vital signs
- Helping patients with activities of daily life (ADL): bathing, grooming, feeding, dressing, walking, and toileting
- Documenting all care
- Making beds
- Cleaning and sanitizing rooms
- Performing post-mortem care, if needed
- Assisted 10-12 cardiology patients daily
Education
High School Diploma -
Northeast High School
Clarksville, TNSkills
- Epic systems
- CPT,HCPCS and ICD-10 coding
- Professionalism and ethics
- Critical thinking
- Microsoft Office Applications
- Data Entry
- EMR updating
- HIPAA compliance
- Anatomy and Physiology proficiency
- Medical terminology and precedure proficiency
- CPR/BLS certified
- Department collaboration
Personal Information
Work Permit: Authorized to work in the US for any employer
Certification
- CPC AAPC 2024
- Basic Life Support Certification (BLS)
Timeline
Health Unit Coordinator
Baylor Scott & White McLane Children's Hospital
09.2023 - Current
Patient Care Technician /Health Unit Coordinator- Surgical Trauma ICU
Baylor Scott and White Temple
12.2019 - 02.2022
Childrens' Ministry Director
Greater Nashville Church
07.2018 - 09.2019
Care Partner/CNA
Vanderbilt University Medical Center
06.2014 - 08.2016
- CPC AAPC 2024
- Basic Life Support Certification (BLS)
High School Diploma -
Northeast High School
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