Toni Eskridge
Charlotte
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Reliable team player committed to building high-performing teams.
Overview
7
7
years of professional experience
Work History
Operations Manager
Carolina Farm Trust
07.2023 - Current
- Facilitated workshops designed to educate stakeholders about best practices for managing programs successfully.
- Monitored performance metrics to ensure timely completion of tasks.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Office Manager
Charlotte Center City Partners
04.2023 - 07.2023
- Developed effective communication strategies between departments within the organization.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Maintained filing system for records, correspondence and other documents.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Developed and implemented office policies and procedures.
- Coordinated meetings, conferences, travel arrangements and department activities.
- Organized company events including holiday parties, team building activities .
Marketing Executive/Trade Show Manager
3D Systems/LHH Recruitment, Inc
04.2022 - 01.2023
- Increased brand awareness by developing and implementing innovative marketing campaigns.
- Planned and executed events and marketing programs to increase qualified leads.
- Completed and submitted monthly and yearly reports to support executive decision making.
- Compiled product and customer data to generate informed profit projections.
- Worked with communications team to drive internal promotion of company programs, initiatives, guiding principles and mission.
- Developed lasting business relationships through effective networking at industry events.
- Coached junior team members on best practices for managing booths, resulting in improved performance across multiple events.
Owner/Events Marketing Executive
T. Nicole Enterprises
05.2017 - 01.2022
- Maintained marketing calendar, project timelines, settlement reconciliations, and post-event recap summaries for concerts and events
- Ran social media channels such as Twitter and Facebook to enhance audience engagement
- Sourced advertising opportunities to place adverts in press or on the radio
- Delivered prompt payment for event vendors, venues, staff and transportation providers
- Launched successful digital marketing campaigns that achieved goals for increased website traffic for clients
- Demonstrated success in event or project management and proven knowledge of industry tools like Cvent, Certain, On24, Zoom, GoToWebinar, etc
- Analyzed event costs to identify areas of improvement and cost savings
- Coordinated transportation and parking arrangements for guests and vendors
- Reviewed all vendor/venue proposals and worked with select vendors/venues to assure all contract provisions meet industry standards.
Education
High School Diploma -
Harding University High School
Charlotte, NC06.1996
Skills
- Marketing
- Managing events start to finish
- Program Management
- Project Management
- Data Analysis
- Vendor Sourcing
- Onboarding and Orientation
- Partnership Development
- Strategic Planning
- Trade Show Management
- Team Leadership
- Operations Management
- Brand Promotion
- Social Media and Promotions
- Agriculture Practices
Accomplishments
- Established booking at the Annual Taste of Charlotte Festival as being the first Nonprofit Organization with a food truck
Timeline
Operations Manager
Carolina Farm Trust
07.2023 - Current
Office Manager
Charlotte Center City Partners
04.2023 - 07.2023
Marketing Executive/Trade Show Manager
3D Systems/LHH Recruitment, Inc
04.2022 - 01.2023
Owner/Events Marketing Executive
T. Nicole Enterprises
05.2017 - 01.2022
High School Diploma -
Harding University High School
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