TONI GILLETTE
Brockport,NY
Summary
identifing and implementing cost-saving measures. Offering organizational skills and ability to maintain well-functioning office environment and eager to learn and grow in this role. Brings readiness to acquire essential administrative knowledge, coupled with proficiency in utilizing office software and handling clerical tasks. Ready to use and develop time management and communication skills in Office Manager role.
Overview
28
28
years of professional experience
Work History
Office Manager
Caruso Electrical, Inc.
03.2007 - 09.2024
- Resolved customer inquiries and complaints with timeliness and professionalism
- Implemented office procedures, creating streamlined processes
- Processed payrolls on a weekly basis using Quickbooks accounting software
- Prepared reports summarizing operational activities for upper management review
- Delivered quality customer service to staff and customers
- Managed office flow by providing direct support to visitors
- Responded to customer inquiries via phone or email in a professional manner
- Organized travel arrangements for staff members
- Purchased office supplies and equipment to replenish inventory
- Maintained files and filing, keeping sensitive information confidential
- Screened incoming telephone calls, routing to appropriate personnel
- Prepared quarterly tax returns & payments for NYS Withheld,941,940 & Sales Tax
- Process incoming mail
- Enter vendor invoices into computer
- Create invoices for customers
- Paid vendors
- Process customer payments for bank deposit
Stay at Home Mom
Self-employed
05.1998 - 03.2007
- Oversaw weekly grocery budget
- Managed schedule for one child
- Volunteered at childs school
- Volunteered as co-leader for Girl Scout Troop
- Scheduled appointments
- Meal planning
- Day to day home maintenance
Administrative Assistant
Eastman Kodak Company
02.1997 - 05.1998
- Answered multi-line phone, directed calls inquiries to appropriate personnel
- Created and maintained spreadsheets
- Research discrepancies on accounts
- Monthly meetings with coworkers too discuss discrepancies
- Balanced monthly accounts
- Maintained calendars and schedules to set appointments for two sipervisors
Education
Certification - Various areas of Law
National Association For Paralegal Studies, St John Fisher
05.1994
High School Diploma - undefined
Gates Chili High School
Rochester, NY06.1988
Skills
- Project Management
- Banking Operations
- Business Administration
- Sorting and Labeling
- Mail Handling
- Travel Coordination
- Credit and Collections
- Account Reconciliation
- Customer Relations
- Office Supplies and Inventory
- Weekly Payroll Processing
Timeline
Office Manager
Caruso Electrical, Inc.
03.2007 - 09.2024
Stay at Home Mom
Self-employed
05.1998 - 03.2007
Administrative Assistant
Eastman Kodak Company
02.1997 - 05.1998
High School Diploma - undefined
Gates Chili High School
Certification - Various areas of Law
National Association For Paralegal Studies, St John Fisher
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