Toni Jenks
Rockingham,NC
Summary
Correctional food service Supervisor/Lieutenant with fortes in self-defense, search, and seizure, and restraint techniques. many years of experience monitoring inmates and guiding subordinates in the corrections industry. Safety and security-oriented to take a proactive approach to monitoring the day to day operations of security operations.
Overview
22
22
years of professional experience
Work History
Food Service Supervisor
North Carolina Department of Adult Correction
Hoffman, North Carolina
02.2021 - Current
- Supervised food service operations in adult correctional facility kitchens
- Coordinated daily meal preparation for custody and offender populations
- Enforced sanitation standards and food safety procedures throughout service areas
- Monitored inventory levels for supplies, ingredients, and kitchen equipment
- Trained food service staff on duties, safety rules, and procedures
- Scheduled staff assignments to support shift coverage and meal delivery
- Communicated with correctional staff about security, menus, and service needs
- Monitored food storage, handling, preparation and delivery to maintain health and safety standards.
- Ensured compliance with health and safety regulations in all areas of the kitchen.
- Performed regular inspections of kitchen equipment and storage areas for cleanliness and functionality.
Correctional Officer
North’s Carolina Department of Adult Corrections
Hoffman, NC
01.2018 - 02.2021
- Enforced custody procedures at North Carolina adult correctional facilities.
- Maintained order through rule enforcement and professional inmate supervision.
- Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
- Monitored inmate behavior during housing, recreation, and transport activities.
- Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
- Responded to disturbances using approved control and restraint techniques.
- Employed de-escalation techniques, verbal commands, and physical and mechanical restraints to address unruly inmates.
- Conducted security checks on cells, posts, and perimeter areas.
- Inspected contraband, tools, and restricted property for safety concerns.
- Documented incidents, inmate movements, and shift activities in reports.
- Detected potential threats and quickly defused conflicts.
- Monitored daily activities to identify and manage suspicious behavior, improper conduct, and signs of conflict.
- Interacted with inmates in an effort to reduce tension between them and maintain a peaceful atmosphere within the facility.
- Communicated with staff, supervisors, and emergency responders during critical events.
- Monitored video surveillance systems to observe prisoner activity throughout the correctional facility.
- Maintained clear and open communications with facility areas to support safe operations.
- Informed inmates and visitors of rules, safety and security procedures and responsibilities.
- Prepared detailed reports documenting all relevant information related to daily operations at the correctional facility.
- Assisted in training new Correctional Officers in proper safety protocols and techniques for dealing with difficult situations.
- Applied non-violent response tools and physical restraint during problematic situations.
- Transported prisoners between facilities or court hearings using secure vehicles equipped with restraints.
Final Finish Team Lead
Ritz Craft
Hamlet, North Carolina
03.2005 - 03.2018
- Finished products with careful hand tools and finishing equipment in production facility.
- Inspected surfaces for defects before packaging and shipment preparation.
- Sanded, smoothed, and cleaned materials to meet final appearance standards.
- Applied coatings and touch-ups using approved finishing materials and methods.
- Coordinated with production teams to complete finishing work on schedule.
- Trained new workers on finishing steps, quality checks, and shop rules.
- Repaired defects found during inspections including sanding, filing, buffing and polishing surfaces.
- Maintained clean work areas and organized finishing supplies for daily use.
- Monitored production levels throughout shifts and reported any discrepancies or issues encountered immediately to supervisors.
- Provided assistance in training new employees on proper use of equipment.
- Communicated effectively with colleagues regarding production goals and objectives.
- Followed safety procedures while handling tools, chemicals, and workplace materials.
- Prepared and treated surfaces before applying finishes.
- Followed detailed instructions for the assembly of components and subassemblies into completed units.
Education
Richmond Community College
Rockingham , NCSkills
- Correctional food service
- Inventory management
- Staff supervision
- Kitchen supervision
- Security coordination
- Emergency response
- Safety inspections
- Incident reporting
- Contraband detection
- Contraband control
- Custody procedures
- Security screening
- Surveillance monitoring
- Video surveillance
- Weapons training
- Handgun and shotgun training
- Baton training
- Restraint techniques
- Restraint and defensive techniques training
- Crisis intervention training
- Conflict de-escalation
- Workplace violence prevention
- Rule enforcement
- Radio communication
- Situational awareness
- Team communication
- Background checks
- Security equipment operation
- Screening wands
- Ordering supplies
- Equipment inspection
- Inventory control
- Staff supervision
References
References available upon request.
Timeline
Food Service Supervisor
North Carolina Department of Adult Correction
02.2021 - Current
Correctional Officer
North’s Carolina Department of Adult Corrections
01.2018 - 02.2021
Final Finish Team Lead
Ritz Craft
03.2005 - 03.2018
Richmond Community College