Toni Lewis
Minneapolis,MN
Summary
Dynamic salon owner with expertise in salon branding and professional hair techniques at Toni Arielle Haire Loft. Demonstrates strong leadership and collaboration skills, ensuring seamless team coordination and maintaining high standards. Expertise in client relations, staff training, and business development. Adaptable and reliable, consistently achieving desired results and fostering positive salon environment.
Overview
14
14
years of professional experience
Work History
Salon Owner/Operator
Toni Arielle Haire Loft
01.2019 - Current
- Managed salon operations efficiently, ensuring smooth day-to-day functioning and top-quality customer experiences.
- Consistently maintained a clean, organized, and welcoming environment for clients and staff members alike.
- Ensured compliance with state regulations regarding licensing, sanitation procedures, and workplace safety guidelines.
- Increased customer retention through exceptional service and consistent follow-up communication.
Personal Care Assistant
Midwest Home Health Care
03.2015 - 04.2019
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
- Built strong relationships with clients to deliver emotional support and companionship.
Billing Representative
Comcast
02.2013 - 01.2015
- Reviewed and solved account and billing discrepancies.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Facilitated smooth departmental operations through cross-training in various roles, providing backup support as needed.
Cashier
Sams Club Distribution
02.2012 - 02.2013
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Sales Associate
Foot Locker
10.2010 - 02.2012
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Associate of Science - Accounting And Finance
Minneapolis College
Minneapolis, MN01-2027
Skills
- Service Upselling
- Employee Skill Enhancement
- Team Leadership
- Salon Branding Expertise
- Professional Hair Techniques
- Occupational Health Awareness
- Awareness of Industry Trends
Timeline
Salon Owner/Operator
Toni Arielle Haire Loft
01.2019 - Current
Personal Care Assistant
Midwest Home Health Care
03.2015 - 04.2019
Billing Representative
Comcast
02.2013 - 01.2015
Cashier
Sams Club Distribution
02.2012 - 02.2013
Sales Associate
Foot Locker
10.2010 - 02.2012
Associate of Science - Accounting And Finance
Minneapolis College
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