Toni Mozie
Garland
Summary
Seasoned nursing professional offering proven clinical knowledge, natural interpersonal strengths and technical abilities. Knowledgeable about EMR charting, medication administration and interdisciplinary collaboration focused on optimizing patient care and support. Quality-focused and efficiency-driven leader.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Telephone Triage Registered Nurse
Carenet Healthcare
07.2024 - Current
- Obtained case history and gathered triage information to determine appropriate avenue for care.
- Performed additional clinic and non-triage nurse duties such as instructing patients in general and specific medical care and health issues and administering or dispensing medication and injections.
- Monitored compliance and evaluated effectiveness of home treatment instructions.
- Verified patient insurance eligibility and identified primary care physician, contacting office to obtain patient file.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Relayed triage information and facilitated communication between provider and patient concerning patient disposition.
Telephonic Triage Nurse
Medcor, Inc.
10.2023 - 07.2024
- Conduct telephone assessments of patients’ symptoms, medical history, and current health status to determine appropriate care and intervention.
- Provide clinical guidance, education, and support to patients and their families regarding self-care, medication management, and treatment options.
- Collaborate with healthcare providers, including physicians, nurse practitioners, and pharmacists, to coordinate care, referrals, and follow-up services.
- Utilize electronic health records (EHR) and telehealth platforms to document patient encounters, assessments, and care plans accurately.
- Ensure compliace with regulatory requirements, telehealth standards, and organizational policies and procedures.
- Verified patient insurance eligibility and identified primary care physician, contacting office to obtain patient file.
NURSE ADMINISTRATOR
CENTER FOR DISCOVERY- EATING DISORDER/BEHAVIORAL HEALTH
01.2023 - 09.2023
- Planned and assigned workload to nursing staff to direct patient care.
- Participated in management team meetings to discuss resident status, census changes, and resident complaints or concerns.
- Collaborated with staff, management, and external groups to coordinate patient care.
- Evaluated work performance of nursing personnel to determine wage increases and implement discipline.
- Built and maintained positive working relationships with physicians and staff to support seamless healthcare operations.
- Oversaw and approved recruitment, hiring and orientation of new nursing staff.
TRAVEL REGISTERED NURSE
Novant Health Huntersville Medical Center
12.2021 - 10.2022
- Created, implemented and evaluated patient care plans with medical team
- Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues
- Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans
- Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns
- Reviewed patient admissions to determine medical necessity as directed by the hospitals criteria
- Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
REGISTERED NURSE
Duke Raleigh Hospital
10.2019 - 11.2021
- Evaluated personnel, coached and disciplined staff, served as a Charge preceptor and mentor
- Initiated referrals to ensure appropriate coordination of care
- Communicated by phone with providers when additional information is needed to process requests or to provide notification of determination about medication requests
- Observed strict safety measures, including checking medication dosages before administration to patients
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions
- Updated charts throughout shifts with current, accurate information to maintain strict recordkeeping standards
REGISTERED NURSE, EDUCATOR
Wake Tech Community College
01.2021 - 09.2021
- Supervised student laboratory and clinical work, offering knowledgeable advice to advance learning and abilities
- Contributed professional feedback to student inquiries in class, online or during established consultation hours
- Instructed courses in nursing to meet educational requirements stated in credit course outline and board of registered nursing regulations
- Evaluated students to identify knowledge gaps and conduct thorough assessments
- Observed and evaluated student performance in meeting course objectives and student learning outcomes through assignments, projects and examinations
- Remained current in instructional methods and evidence-based, best practice nursing concepts and impact such concepts place on nursing program students' education
REGISTERED NURSE
Duke Regional Hospital
02.2019 - 09.2019
- Checked in patients, completed intakes and performed initial assessments
- Collaborated with doctors to plan post-treatment home care and prevent return hospitalization
- Assessed performance of fellow nurses and motivated necessary change to meet department benchmarks
- Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches
- Achieved departmental goals and objectives by instituting new processes and standards for in-patient care
- Interpreted and evaluated diagnostic tests to identify and assess patient's condition
Education
Associate of Science - Health Sciences
University of Mount Olive
12-2018
Diploma of Nursing - Nursing
Watts School of Nursing
12-2018
Skills
- Patient communication
- Patient instruction
- Outbound patient calls
- Telephone consultations
- Physician collaboration
- Resource utilization
- Clinical assessment
- Patient rapport building
- Initial injury intake
- Home care recommendations
- Symptom assessment
- Health incident triage
Certification
- Licensed Registered Nurse- License # 1126248
Timeline
Telephone Triage Registered Nurse
Carenet Healthcare
07.2024 - Current
Telephonic Triage Nurse
Medcor, Inc.
10.2023 - 07.2024
NURSE ADMINISTRATOR
CENTER FOR DISCOVERY- EATING DISORDER/BEHAVIORAL HEALTH
01.2023 - 09.2023
TRAVEL REGISTERED NURSE
Novant Health Huntersville Medical Center
12.2021 - 10.2022
REGISTERED NURSE, EDUCATOR
Wake Tech Community College
01.2021 - 09.2021
REGISTERED NURSE
Duke Raleigh Hospital
10.2019 - 11.2021
REGISTERED NURSE
Duke Regional Hospital
02.2019 - 09.2019
Diploma of Nursing - Nursing
Watts School of Nursing
Associate of Science - Health Sciences
University of Mount Olive
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