Toni Rosemeyer Koch
Self Airbnb
Madison,WI
26
years of professional experience
Dynamic professional with strong analytical, communication, and teamwork skills, demonstrating a proven ability to quickly adapt to new environments. Committed to contributing to team success while continuously developing professional expertise. A positive attitude and dedication to lifelong learning drive performance and innovation. Familiarity with the Madison, WI area enhances efficiency in ensuring timely deliveries.
Work History
Short Term Rental Inkeeper
7 Years 6 Months- Managed guest check-ins, check-outs, and reservation coordination for smooth arrival and departure experiences.
- Responded promptly to guest inquiries, resolving concerns and maintaining positive guest satisfaction.
- Oversaw housekeeping schedules, ensuring rooms met cleanliness and readiness standards before each stay.
- Coordinated maintenance needs, reporting issues and arranging timely repairs for property upkeep.
- Monitored occupancy, availability, and booking details to reduce scheduling conflicts and errors.
- Implemented property procedures for key access, security, and guest safety.
Green House Attendant
2 Years 3 Months- Maintained greenhouse plants through watering, pruning, fertilizing, and daily condition checks.
- Assisted customers with plant selection, care instructions, and garden center product questions.
- Merchandised seasonal plant displays to improve product visibility and customer appeal.
- Monitored inventory levels, restocked greenhouse merchandise, and organized backroom supplies.
- Coordinated greenhouse cleanliness through debris removal, cart organization, and hose management.
- Supported receiving activities by unloading shipments, inspecting plants, and placing stock promptly.
- Identified plant health issues and removed damaged stock to protect sales quality.
Registration Scheduling/Patient Access Rep
19 Years 11 Months- • Supported SSM Health Dean Medical Group East Madison, WI 2001–2021 with registration, scheduling, and float coverage for podiatry department. • Helped schedule specialty podiatry visits and adjusted appointments as needed. • Updated patient demographics and insurance information. • Set up new patient records and completed new patient registration in the system. • Collected copays and required prepayments at appointment time. • Answered incoming patient calls and directed provider schedule updates.
- Managed patient registration, demographics, and insurance verification using Epic.
- Scheduled appointments, coordinated referrals, and resolved access issues for timely care.
- Verified eligibility and authorization requirements to support accurate financial clearance.
Education
Associate of Arts - Cosmetology, Cosmetology Business
High School Diploma
Skills
Acquired knowledge of medical terminology
Strong reception and customer service skills
Experience in handling confidential medical records and patient account information
Guest experience management
Property management techniques
Timeline
Green House Attendant
Ace Hardware
04.2024 - 07.2026Read More
Short Term Rental Inkeeper
Self Airbnb
05.2019 - CurrentRead More
Registration Scheduling/Patient Access Rep
DEAN MEDICAL GROUP/SSM HEALTH EAST
05.2001 - 04.2021Read More
Madison East High School
High School Diploma
Read More
Scientific Beauty College
Associate of Arts from Cosmetology, Cosmetology Business
Read More