Toni Snyder
Traverse City
Summary
Dedicated employee with high integrity, strong work ethic and exceptional ability to work with others, as well as self-motivated. All aspects of Office and Clerical duties. Experience with a wide variety of software applications, including QuickBooks, Excel, Word. Medical Records Powerchart. Accounting and data processing software. Patient check-in. Authorized to work in the US for any employer
Overview
25
25
years of professional experience
Work History
Office Assistant/Receptionist
14th Street Chiropractic
Traverse City
10.2023 - Current
- Greet and welcome customers, providing a positive first impression of the company
- Scheduled appointments and maintained calendars for multiple executives
- Maintained an organized reception area, ensuring cleanliness and professionalism at all times
- Assisted with administrative tasks such as filing, data entry, and document preparation
- Responded to client and employee inquiries promptly, ensuring accurate information was delivered or appropriate resources were provided
- Coordinated office supply orders and managed inventory, maintaining adequate stock levels to support daily operations
- Handled sensitive documents with confidentiality and discretion
- Maintained accurate records of visitor logs ensuring compliance with security regulations
- Resolved challenging situations with clients and customers, applying problem-solving skills to enhance service quality
Sales Associate III
Chatsworth
03.2018 - 03.2020
- Key-holder, open/close store.
- Set up tills
- Safe reconciliation
- Counted and reconciled tills to computer program
- Assisted Computer issues
- Assisted Cashiers
- 2020(Covid shut-down) Opened/Closed Store
Cleaning Business/Owner
Self-Employed
Traverse City
03.2001 - 09.2017
- Previously maintained a small side business cleaning private homes, vacation rental homes, and businesses for about 20 years, while still working part-time for various offices.
- Established and maintained excellent customer relationships.
- Invoiced, collected monies due, settled accounts.
- Executed basic banking and bookkeeping tasks.
- Maintained appropriate filing of personal and professional documentation.
- Filed paperwork and organized computer-based information.
- Handled various accounting transactions.
Office Assistant
Merit Energy Co
Kalkaska
01.2007 - 02.2009
- Answered and managed incoming and outgoing calls while recording accurate messages.
- Opened and properly distributed incoming mail.
- Data entry
- Accounts payable
- Accounts receivable
- Record filing
Medical Records Assistant Manager/Copy Clerk
Keen Imaging, Inc
Traverse City
03.2002 - 05.2007
- Received Medical Records requests from: Patients, Hospitals, Doctors Offices, State Agencies, Attorney's Offices.
- Retrieved, copied, and prepared records for mailing
- Produced monthly reports using Excel spreadsheet functions.
- Prepared invoicing to accompany records to appropriate requestor.
- Reviewed files, records and other documents to obtain information and respond to requests.
- Completed and mailed bills, contracts, policies, invoices and checks.
- Added new material to file records and created new records.
- Entered numerical data into databases in a timely and accurate manner.
- Screened new hire resumes and coordinated both phone and in-person interviews.
- Trained new Medical Records Clerks for various facilities.
- Opened and properly distributed incoming mail.
- Ordered and distributed office supplies.
- Answered and managed incoming and outgoing calls while recording accurate messages.
- Obtained signatures for financial documents and internal and external invoices.
Education
High school diploma or GED - Business
Belleville High School
Belleville, MISkills
- Balance Sheet Reconciliation
- Journal Entries
- Microsoft Outlook
- Bookkeeping
- Office Management
- Medical Records
- Transcription
- Bank Reconciliation
- EMR Systems
- Computer proficiency
- Social media
- Appointment setting
- Accounting familiarity
- Payroll
- Invoice processing
- Advanced clerical knowledge
- Multi-line phone proficiency
- Employee training
- Filing and data archiving
- HIPAA compliance
- Medical billing
- Proofreading
- QuickBooks
- Patient charting
- Maintains confidentiality
- Excel spreadsheet functions
- Familiar with CMS-1500 billing forms
- Word processing
- Report development
- Accounts payable/receivable
- Accurate and detailed
- Articulate and well-spoken
- Excellent communication skills
- Customer service-oriented
- Pleasant demeanor
- Professional phone etiquette
- Invoice/payment transactions
- Account reconciliations
- Safe/Drawer Reconciliation
- Cash handling
- Self-sufficient
- Positive, cheerful, professional and mature
- Some Spanish
- Communication skills
- General Ledger Accounting
- Insurance Verification
- Phone etiquette
Additional Information
Van Buren Twp Hall, Belleville, MI, Worked for Van Buren Twp Supervisor - Clerk Assistant, Performed transcription, Answered switchboard, Copying and filing
Timeline
Office Assistant/Receptionist
14th Street Chiropractic
10.2023 - Current
Sales Associate III
03.2018 - 03.2020
Office Assistant
Merit Energy Co
01.2007 - 02.2009
Medical Records Assistant Manager/Copy Clerk
Keen Imaging, Inc
03.2002 - 05.2007
Cleaning Business/Owner
Self-Employed
03.2001 - 09.2017
High school diploma or GED - Business
Belleville High School