Dana McCall

Office Assistant / Recruiting Support
Vero Beach Electrical — Vero Beach, FL
December 29, 2025 – June 15, 2026

Professional Summary
Organized and detail-oriented Office Assistant with extensive experience managing daily office workflows, calendar scheduling, and invoicing support. Skilled at optimizing travel routes for field workers, auditing open job reports, and handling high-volume customer phone calls with precise message taking. Additional experience supporting company growth by searching for job applicants on Indeed, reviewing resumes, and contacting candidates to schedule interviews.

Office Operations & Scheduling

• Optimized daily travel routes for multiple workers to reduce drive time and make sure jobs were finished on schedule.
• Audited daily calendar notes to calculate work hours and move technician notes into billing templates for upcoming invoices.
• Checked open job reports weekly to make sure every job was on the schedule or ready to be invoiced, reporting past-due accounts to the office.
• Answered incoming phone calls, took detailed customer messages, and saved daily backups of calendars to protect against software failures.

Recruiting Support

• Searched for job applicants on Indeed by setting up tracking projects and finding the best people for open roles.
• Reviewed resumes and applications to make sure candidates matched the job requirements.
• Contacted applicants by phone and text to answer their questions and schedule them for interviews with managers.

• Provided maintenance support for 50+ commercial properties, covering HVAC, electrical, plumbing, landscaping, and irrigation systems. Also included all aspects of exterior and interior maintenance repairs.
• Responded promptly to tenant and vendor calls, emails, and service requests on a daily basis.
• Delegated maintenance tasks to independent contractors and ensured timely completion of work.
• Coordinated and scheduled multiple vendors for complex or multi-step repair projects.
• Processed invoices and documentation to efficiently close out work orders in the maintenance system.
• Managed and uploaded vendor photos and job documentation from work devices to completed work orders.
• Conducted proactive follow-ups with vendors regarding outstanding or pending work orders.
• Assisted with insurance inspections, ensuring required corrections were completed.
• Supported fire safety inspections and coordinated the correction of identified deficiencies.
• Scheduled repairs and maintenance for fire sprinkler systems, fire pumps, and backflow devices.
• Provided support to upper management on large-scale construction projects across multiple properties.
• Assisted the leasing department with landlord improvements (LLIs) and tenant-coordination tasks.
• Successfully coordinated all scheduling and vendor communication for the installation of a diesel fire pump.
• Successfully assisted in planning and scheduling the removal of a gas station from a commercial property.

• Transferred to this company to provide bookkeeping tasks consistently for 5 corporations (Value Health Consultants, Butterfield Pharmacy @ SLW, Wrightland, TouchpointRx and Butterfield Management. Consistently received excellent performance ratings.

• Transferred to this company to provide bookkeeping tasks consistently for 5 corporations (Value Health Consultants, Butterfield Pharmacy @ SLW, Wrightland, TouchpointRx and Butterfield Management) Consistently received excellent performance ratings.

• Completed and mailed bills, contracts, policies, invoices and checks.
• Matched purchase orders with invoices and recorded necessary information.
• Reviewed account discrepancies and proposed corrective actions, reducing potential financial losses.
• Sorted financial documents, coded accounting entries for data processing and posted daily receipts and payments.
• Diminished financial discrepancies and managed monetary transactions, including deposits and credit card transactions.
• Oversaw accounts and financial reporting for over 4 companies.
• Computerized record keeping systems, initiating and maintaining financial accurate and current tracking in QuickBooks.
• Monitored, verified and approved invoices, assessing balance sheet variances to maintain financial integrity.
• Reviewed account documentation for 4 companies, rectified issues and contacted vendors about account changes.
• Managed and responded to all correspondence and inquiries from customers and vendors.
• Checked invoice documents for errors and accuracy while updating in QuickBooks.
• Supported management by processing invoices and documents with consistent on-time delivery.
• Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
• Managed and updated financial accounts and permanent records for more than 4 current companies.
• Applied mathematical abilities on a daily basis to calculate and check figures in all areas of accounting systems.
• Consistently received excellent performance ratings.

• Processed all incoming and outgoing wire transfers for the bank daily.
• Maintained an 18-year record of no legal ramifications regarding wire transfers.
• Led a team of two Finance Technicians to ensure efficient processing of financial transactions.
• Worked with Treasurer to evaluate, select and implement new wire transfer system.
• Collaborated with Treasurer to oversee and optimize management of Federal Reserve Bank account.
• Maintained cash position with the Federal Reserve for the bank on a daily basis.
• Reconciled wire transfer customer inquiries and resolved issues.
• Processed and filed FR2900 report to Federal Reserve weekly, addressing and resolving discrepancies to maintain compliance.
• Performed accounts payable processing.
• Collaborated with Treasurer in Finance Department to avoid and solve problems.
• Processed investment entries and prepared investment schedules/board pages.
• Reconciled branch bank statements, money order reconciliation, and payment remittance.
• Managed treasury tax/loan reconciliation and remittance. Daily teller work reconciliation, daily general ledger entries, electronic postings and additional requests from the Controller.
• Consistently received excellent performance ratings.