I am a detail-oriented administrative professional with expertise in customer service and effective communication. I am skilled in maintaining accurate records and streamlining processes to enhance office efficiency. I have a strong back ground in managing office operations.
Overview
26
26
years of professional experience
Work History
Administrative Assistant
City of Jasper-Jasper Landfill
Jasper, AL
07.2024 - Current
Managed daily office operations, ensuring smooth workflow and effective communication among staff.
Coordinated schedules and appointments for landfill operations, optimizing time management for team members.
Assisted in maintaining accurate records of waste management activities and compliance documentation.
Supported the preparation of reports and presentations for city council meetings regarding landfill operations.
Answers telephone and greets visitors; provides information and assistance; resolves problems; refers to appropriate personnel; collects fees.
Balances cash receipts and maintains related records.
Maintains supply inventory and makes purchases as needed; prepares purchase orders.
Provides support to the Superintendent; prepares a variety of letters, emails, etc.
Prepares daily routes for the repair and refuse containers.
Maintains department files and records.
Performs related duties.
Probate Clerk
Walker County Commission
Jasper, AL
08.2015 - 06.2024
Processed probate filings and maintained accurate records for court proceedings.
Assisted in preparing legal documents and correspondence for court hearings.
Coordinated communication between attorneys, clients, and court personnel.
Streamlined filing procedures to enhance document retrieval efficiency.
Scheduled probate and adoption hearings.
Filed all probate and adoption documents.
Mentored junior clerks on case management systems and best practices.
Ensured compliance with state regulations regarding probate matters.
Streamlined probate processes by organizing and maintaining accurate case files.
Clerk
Oakman Water Works
Oakman, AL
09.2012 - 08.2015
Answered telephone and responded to any billing questions customers may have had.
Processed all billing invoices.
Processed bills paid by customers in person.
Balanced the books daily to ensure accurate deposits.
Made daily deposits to the bank.
Processed payroll weekly.
Communicated with staff to ensure operations were smooth daily.
Data Entry Clerk
CAPNA, INC.
Decatur, AL
05.2000 - 08.2015
Entered and maintained accurate data of Headstart applications to ensure integrity of records.
Processed high volumes of information efficiently, meeting daily deadlines consistently.
Implemented data verification procedures to enhance accuracy and reduce errors.
Trained new staff on data entry protocols and software usage for improved team performance.
Answered calls regarding to the status of applications and address any questions.
Maintained an efficient filing system to ensure accuracy of records.
Generated weekly reports
Education
Associate of Science - Computer Science
Bevill State Community College
Sumiton
High School Diploma -
Oakman High School
Oakman, AL
Skills
Skilled in the provision of customer service
Skilled in prioritizing and organizing work
Skilled in the maintenance of files and records
Skilled in the use of office equipment such as computers, computer software, scanner, printers, fax machine