Toni Willis
Valley,AL
Summary
At Nissan of Auburn, I excelled as a Service Advisor, leveraging my strong work ethic and exceptional customer service skills to surpass monthly sales targets. Skilled in vehicle assessment and adept at multitasking, I nurtured trust-based relationships, significantly enhancing customer satisfaction through effective communication and detailed attention to customer needs.
Overview
4
4
years of professional experience
Work History
Service Advisor
Nissan of Auburn
07.2021 - 02.2025
- Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
- Consistently met or exceeded monthly sales targets by upselling relevant products/services when appropriate.
Education
Opelika High
Opelika, ALSkills
- Customer service
- Computer skills
- Multitasking and organization
- Vehicle assessment
- Strong work ethic
- Attention to detail
- Excellent communication
- Handling customer complaints
Timeline
Service Advisor
Nissan of Auburn
07.2021 - 02.2025
Opelika High