Tonia Mendinghall
Los Angeles,CA
Summary
Proactive and results-driven Project Management leader with a strong background in effectively communicating technical principles and driving innovative solutions. Experienced in Supplier Quality and Manufacturing Quality, adept at engaging stakeholders, and proficient in planning and overseeing projects to ensure timely completion within budget. Skilled in resource management, budgeting, and data analysis. Highly collaborative, with a keen interest in industry best practices and operational efficiency. Excels in team environments and demonstrates exceptional expertise in test participant relationships and data collection.
Overview
22
22
years of professional experience
Work History
Project Manager
T-Mobile
12.2021 - 05.2023
- Coalesce, analyze, and document user requirements to enhance existing systems
- Product effectiveness
- Conduct user interviews, extracting qualitative information to drive impactful decisions
- Analyze hardware and software requirements, design, develop, and test system integrations
- Orchestrated test plans for linear and complex projects, ensuring efficient testing processes
- Maintain databases, and pertinent documentation, and track project communication activities.
Project Manager, Software Tester
Kronos, Inc
02.2020 - 09.2020
- Approved and managed client-focused initiatives, ensuring stakeholders' understanding of complex test metrics and content
- Developed well-researched strategies with clear action plans, meeting testing milestones and completion dates
- Created Solution Quality Assurance processes and templates by writing test scripts, cases, and scenarios
- Implemented proactive testing consultations, increasing client experience by 80%
- Solicited, interviewed, and retained research participants to support project success.
- Planned, designed, and scheduled phases for large projects
Lead Project Manager, Systems Analyst
Enterprise, Systems Cedars Sinai
03.2013 - 06.2018
- Led a team in researching systems maintenance alternatives, testing, and upgrades, achieving 100% hardware support and connectivity
- Researched system issues, improving inefficiencies and reducing costs by 30%
- Expanded testing tools and led the correction of key errors, enhancing the User Experience for visitors
- Successfully planned and executed complex conversions and migrations
- Served as lead on ICD‐10 projects for VST, UDSPro, and Crimson, as well as MIDAS
- Established strong cross-functional partnerships through collaboration on numerous team projects
- Engage in end-to-end customer and internal stakeholder communication to optimize.
Data Research Analyst
Reporting Cedars Sinai
03.2008 - 03.2013
- Led the development of report specifications, efficiently measuring and reporting major hospital initiatives to improve patient outcomes by 68%
- Collaborated with physician leaders to identify and resolve data and process redundancies, improving quality initiatives and metrics by 75%
- Oversaw the installation of systems supporting over 200 direct patient care reports for staff company wide
- Provided accurate and comprehensive project reports, influencing executive decision-making and strategic institutional initiatives
- Conducted new hire training for nursing staff, promoting excellence in patient care and operational compliance
- Trained volunteers, Youth Development students, and healthcare staff on various systems, measuring effectiveness through pre- and post-assessments.
Quality Services Coordinator
Improvement Cedars Sinai
05.2003 - 03.2008
Management Assistant
Cardiovascular Intervention Center Cedars Sinai
01.2001 - 05.2003
Education
Bachelor of Science - Health Management
University of La Verne
La Verne, CASkills
- Project Management
- Process Improvement
- Budgeting and Cost Analysis
- End User Support and Training
- Data Analysis
- SharePoint
- Smartsheets
- Microsoft Office Suite
- ServiceNow
- Microsoft Project
- Microsoft Visio
- Agile Methodology
- Testing
- Project Planning
- Health Information Systems (HIS)
- SaaS
Timeline
Project Manager
T-Mobile
12.2021 - 05.2023
Project Manager, Software Tester
Kronos, Inc
02.2020 - 09.2020
Lead Project Manager, Systems Analyst
Enterprise, Systems Cedars Sinai
03.2013 - 06.2018
Data Research Analyst
Reporting Cedars Sinai
03.2008 - 03.2013
Quality Services Coordinator
Improvement Cedars Sinai
05.2003 - 03.2008
Management Assistant
Cardiovascular Intervention Center Cedars Sinai
01.2001 - 05.2003
Bachelor of Science - Health Management
University of La Verne
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