Tonia M Smith
Dish porter/Prep cook/House Parent
Jefferson, OH,Ohio
Summary
Breakfast Attendant with expertise in food-handling safety. Attentive team player with adedication to high-quality service. Oversees breakfast operations and proactively addresses issues to minimize delays. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Diligent Breakfast Attendant focused on delivering clean and professional breakfast service each day. Expert in managing multiple stations of foods and beverages. Punctual and reliable team player with good time management abilities. Dedicated Resident Advisor knowledgeable about campus standards, safety requirements and emergency response protocols. Highly energetic, goal-oriented and diligent in planning activities and de-escalating conflicts.
Overview
9
9
years of professional experience
Work History
Dishwasher/Prepcook/Dorm Parent
Spire Academy Institute
Geneva, OH
09.2023 - Current
- Maintained dining and food service areas to maximize safety and cleanliness.
- Created food displays according to established standards and replaced dated products with fresh.
- Stocked coffee, juice and milk dispensers continuously for guests' beverage needs.
- Served 30+ guests per day at complimentary breakfast station(or depending on the day of the week.)
- Set out and arranged cold foods such as cereal, muffins and sweet rolls for self-service area.
- Prepared daily breakfast bar with abundant self-serve and cooked meal items.
- Monitored dining spaces to quickly clear and clean tables between guests.
- Effectively multitasked within fast-paced environment.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Greeted guests with friendliness and professionalism.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Made friendly conversation with customers to provide enjoyable bar experience.
- Removed trays and stacked dishes for return to kitchen after finished meals.
- Stocked service stations with ice, napkins and straws.
- Stocked customer service stations with paper products or beverage preparation items.
- Asked customers about meals to assess satisfaction and collect vital feedback.
- Operated industrial dishwashers to clean plates, glasses, silverware, and cooking utensils.
- Stocked service areas with clean plates, bowls, cups, and other items as needed.
- Inspected all returned dishes for cleanliness before restocking them on shelves.
Breakfeast Hostess
Hampton Inn By Hilton
Ashtabula, OH
01.2023 - 08.2023
- Greeted guests and provided seating for breakfast patrons.
- Assisted with food preparation and restocking of supplies.
- Ensured food quality was maintained by monitoring temperatures of hot items throughout the shift.
- Assisted in setting up buffet line prior to meal service times.
A/Coordinator, Prep Specialist, Baker
Red Lobster Restaurant
Ashtabula, OH
01.2015 - 12.2016
- Designed appealing product displays to maintain unique presentation.
- Oversaw daily functions to enhance business operations.
- Placed dough in pans, molds and sheets and monitored products during baking to adjust temperature.
- Oversaw baking and cooking training to assist new staff members in professional development.
- Collaborated with cross-functional teams to plan daily activities and operations to meet targets.
- Measured, mixed and prepped raw materials according to company specifications and recipes.
Education
Associate of Science - Paralegal Studies
Lakeland Communty College
Kirtland, Ohio05-2025
Undergraduate - Business Office Specialist Program
Ashtabula Technical & Career Campus
Jefferson, OH05.2022
High School Diploma -
Pennfoster
Scranton, PA05.2000
Skills
- Onboarding and training
- Work task assignments
- Inventory Stocking
- Kitchen Operations
- Food Storage
- Customer Service
- Role Modeling
- Mentoring and Coaching
- Boundary Setting
- Policy Enforcement
- Behavior monitoring
Additional Information
- Employment Objective
- To Obtain a paralegal position in a firm that specializes in multiple areas of the law.
- Criminal or Corporate Paralegal , Paralegal Specialist
Timeline
Dishwasher/Prepcook/Dorm Parent
Spire Academy Institute
09.2023 - Current
Breakfeast Hostess
Hampton Inn By Hilton
01.2023 - 08.2023
A/Coordinator, Prep Specialist, Baker
Red Lobster Restaurant
01.2015 - 12.2016
Associate of Science - Paralegal Studies
Lakeland Communty College
Undergraduate - Business Office Specialist Program
Ashtabula Technical & Career Campus
High School Diploma -
Pennfoster
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