Robert Pearson
Timberlake,NC
Summary
Highly knowledgeable, results oriented, performance driven professional with over 15 years of experience. Well organized professional with exceptional written and verbal communication skills; accurate with numbers and records. Outstanding leadership, organizational time management, intuitive, and analysis skills. Energetic, self-motivated team player, builder. At ease in high stress, fast-paced environments with multiple responsibilities. Known for developing and executing innovative policies and procedures, great at streamlining work flow and creating a team environment to increase productivity. Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook).
Overview
14
14
years of professional experience
1
1
Certification
Work History
Supervisor of Shipping and Receiving
Millennium Print Group
Durham, NC
02.2022 - Current
- Raised performance in areas of sales, management and operations by 25% identifying and targeting areas in need of improvement.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Onboarded 10 new employees with training and new hire documentation.
- Cross-trained 12 existing employees to maximize team agility and performance.
- Reviewed high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
Supervisor II
Dollar General Distribution Center
South Boston, Virginia
10.2021 - 01.2022
- Lead team of 50 employees in shipping up to 120,000 boxes per day.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Created successful work schedules for 50 team members to maintain deadlines and staff shifts.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Quality Assurance Supervisor
Tech Systems
Schofield Barracks, HI
05.2021 - 08.2021
- Prepared and interpreted metrics reports, complete with comprehensive analysis of testing and results, for development team.
- Oversaw onboarding and training of 2 new employees to promote qualified and well-coordinated quality assurance team.
- Evaluated 253 interactions weekly between associates and customers to assess personnel performance and customer satisfaction.
- Provided regular updates to team leadership on quality metrics, communicating consistency problems or production deficiencies with quality and production leadership.
Quality Assurance Inspector
Tech Systems
Schofield Barracks, HI
01.2021 - 04.2021
- Streamlined QA processes by working closely with development teams and staying abreast of changing demands.
- Created and deployed best practices to improve efficiency by 70% and reduce defects.
- Monitored performance of Transportation Service Providers(TSP) and generated reports detailing quality of service.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
Warehouse Specialist
Tech Systems Inc
Schofield, HI
03.2019 - 12.2020
- Ensured superior customer experience by addressing customer concerns thoroughly and professionally
- Liaised with customers, and management to better understand customer needs and recommend appropriate solutions
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free
- Diligently examined packages and labels for defects or inaccuracies, decreasing overall packaging mistakes by 30%
- Simplified shipping and receiving processes, which boosted productivity by 75%
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors to obtain replacements or refunds
Warehouse Operations/Support
CareStream Health
Rochester, NY
11.2017 - 04.2018
- Maintained quality assurance and customer satisfaction objectives
- Directed and coordinated production, processing, distribution of materials valuing at over $2 million
- Demonstrated and applied product knowledge of all company items
Liaison Officer
Schlegel Electronic Materials
Rochester, NY
10.2016 - 10.2017
- Served as company liaison to promote business relations with clients and potential vendors
- Collaborated with Operations Manager to find better ways to use current personnel in other projects resulting in 20% increased production
- Prioritized order security, accuracy and on-time pickup and delivery of client material
Warehouse Driver/Shipper
Thermo Fisher Scientific
Rochester, NY
04.2016 - 10.2016
- Operated PC and RF-based computer systems such as SAP, PLEX, Site line and Oracle with high level of accuracy
- Packed and unpacked items to be stocked on shelves in stockroom, warehouse and storage yard in orderly and accessible manner for 10% increased efficiency
- Received all imported goods and checked product condition and count
Inventory Control Lead
McAlpin Industries
Rochester, NY
06.2015 - 03.2016
- Trained, coached and mentored staff to ensure smooth adoption of new program
- Forecasted manpower requirements based on daily workload and company targets by 15%
- Cleaned and maintained warehouse in compliance with OSHA safety standards
- Verified computations against physical count of stock
- Operated PC and RF-based computer systems with high level of accuracy
Warehouse Manager
Acro Industries
Rochester, NY
01.2015 - 05.2015
- Issue and receive all inventory equipment, tools and supplies for warehouse inventory
- Prepared and maintain all related records and reports
- Maintain order of inventory and delivery materials to satellite locations
- Secure and monitor company assets by performing 2 cyclic counts per month and reconcile discrepancies in timely manner
- Drive forklifts and other materials handling equipment
Utility Operator
Bonduelle Group
Brockport, NY
10.2014 - 01.2015
- Accountable for performing all activities assigned within organization under minimal supervision
- Knows and abides by all rules and safety regulations
- Prepared 1400 pound totes of frozen food being sent to production line for packaging
Inventory Control
Maiden Form Inc.
Fayetteville, NC
08.2011 - 09.2014
- Unloaded, picked, staged and loaded products for shipping
- Operated shipping system efficiently and accurately, along with asset tracking programs
- Used propane forklifts to load products weighing up to 70,000 pounds onto trailers for delivery
- Built motivated warehouse team of 12 well-trained staff
- Received all imported goods and checked product condition and count
Warehouse, Forklift Operator
Canon Virginia, Inc Newport News
Newport News, VA
01.2010 - 08.2011
- Established system and communicated with floor managers to determine merchandise placement
- Monitored all ordered supplies and expertly maintained warehouse
- Supervised and trained 16 personnel in organizing, store, stocks, and issue parts
- Stacked and transported all overstock to storage areas
Education
Associate of Science - Allied Health
Barstow Community College
Barstow, CA2006
Skills
- Effective leader
- Efficient multi-tasker
- Safety-oriented
- Results-oriented
- Familiar with RF Systems
- First Aid Certified
- Shipping and Receiving
- Inventory management
- Manufacturing and warehouse procedures
- Excellent communication skills
- Safety-conscious
- Safety orientation training
- Basic math skills
- Packing and scanning orders
- Inventory control procedures
- Inventory tracking
- Results-driven
- Consistently meet goals
- Flexible
- Excellent planner and coordinator
Accomplishments
- Achieved 95% accuracy during annual audit of stock-keeping unit warehouse facility in Fiscal Year 2015
- Managed inventory control accounts totaling more than $1.5 million
- Assisted in training staff and employees with the new system implemented
- Used propane forklifts to load trailer at warehouse
- Prepared pallets by following prescribed stacking arrangement and properly tagging pallets
Certification
Lean Six Sigma Black Belt
Timeline
Supervisor of Shipping and Receiving
Millennium Print Group
02.2022 - Current
Supervisor II
Dollar General Distribution Center
10.2021 - 01.2022
Quality Assurance Supervisor
Tech Systems
05.2021 - 08.2021
Quality Assurance Inspector
Tech Systems
01.2021 - 04.2021
Warehouse Specialist
Tech Systems Inc
03.2019 - 12.2020
Warehouse Operations/Support
CareStream Health
11.2017 - 04.2018
Liaison Officer
Schlegel Electronic Materials
10.2016 - 10.2017
Warehouse Driver/Shipper
Thermo Fisher Scientific
04.2016 - 10.2016
Inventory Control Lead
McAlpin Industries
06.2015 - 03.2016
Warehouse Manager
Acro Industries
01.2015 - 05.2015
Utility Operator
Bonduelle Group
10.2014 - 01.2015
Inventory Control
Maiden Form Inc.
08.2011 - 09.2014
Warehouse, Forklift Operator
Canon Virginia, Inc Newport News
01.2010 - 08.2011
Associate of Science - Allied Health
Barstow Community College
Lean Six Sigma Black Belt
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