Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Motivated Meal Server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Hi, I’m
Toniann Church
Hawley,PA
Summary
Overview
6
years of professional experience
Work History
Lake Region IGA
Cashier/Customer Service Cashier
04.2020 - Current
Job overview
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
Meatheads
Meal Server
04.2023 - 07.2023
Job overview
- Assisted with training new meal servers, improving overall team efficiency and productivity.
- Demonstrated knowledge of daily specials and menu offerings to answer customer inquiries accurately.
- Handled cash transactions accurately and efficiently, fostering trust between the establishment and its patrons.
- Supported dietary needs of customers by making appropriate meal accommodations upon request.
Meatheads
Meal Server
06.2018 - 05.2019
Job overview
- Assisted with training new meal servers, improving overall team efficiency and productivity.
- Demonstrated knowledge of daily specials and menu offerings to answer customer inquiries accurately.
- Handled cash transactions accurately and efficiently, fostering trust between the establishment and its patrons.
- Supported dietary needs of customers by making appropriate meal accommodations upon request.
Education
Wallenpaupack Area High SchoolHawley, PA
High School Diploma
06.2018
University Overview
Lackawanna CollegeScranton, PA
Associate of Science from Human Services
12.2021
University Overview
- Dean's List Fall 2023
- 3.22 GPA
Lackawanna CollegeScranton, PA
Bachelor of Science from Human Services
12.2024
University Overview
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Following Directions
- Maintaining safe environment
- Problem-solving abilities
- Microsoft Outlook
- Microsoft PowerPoint
- Active Listening
- Critical Thinking
- Organization skills
- Telephone skills
- Verbal and written communication
- Learning Strategies
Timeline
Meal Server
Meatheads
04.2023 - 07.2023
Cashier/Customer Service Cashier
Lake Region IGA
04.2020 - Current
Meal Server
Meatheads
06.2018 - 05.2019
Wallenpaupack Area High School
High School Diploma
Lackawanna College
Associate of Science from Human Services
Lackawanna College
Bachelor of Science from Human Services
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