Tonieann White

• Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
• Generated additional sales opportunities with upselling and cross-selling techniques.
• Expanded customer base through cold calling, networking, and relationship building.
• Increased sales revenue by identifying and targeting high-potential accounts.
• Built relationships with customers and community to promote long term business growth.
• Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
• Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
• Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.

Handle customer complaints to the best of my ability

Assist in returning goods

I worked in the Child Care Facility. It is the day care for the Resort. Guests had the opportunity to leave their children in our care until they return from hotel activities. The children were under tight supervision while having fun at the same time by part taking in Child-Friendly games depending on their age group. Whenever they leave they are always excited to come back because of all the fun they had with us.

Provided a safe and nurturing environment for the guests who had their little ones meanwhile guests enjoyed the luxurious accommodations of the Resort.