Tonii Berber
San Diego,California
Summary
Experienced hospitality professional specializing in high-volume food and beverage service and team leadership. Demonstrated success in managing fast-paced environments while maintaining professionalism and efficiency. Committed to enhancing guest experiences and fostering a positive team culture. Open to front-of-house or support roles within dynamic craft beverage and food programs.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Stone Brewing
Bistro Crew
San Diego, CA
03.2024 - Current
- Provided exceptional customer service to enhance dining experiences.
- Maintained cleanliness and organization of dining area.
- Managed multiple tasks simultaneously while providing excellent customer service.
- Managed reservations and walk-in guests to optimize seating flow.
- Served a diverse selection of craft beers to enhance customer experience.
Mixed Grounds Coffee
Barista
San Diego, CA
04.2021 - 12.2023
- Crafted high-quality espresso drinks following established recipes and techniques.
- Maintained cleanliness and organization of the coffee shop, adhering to health standards.
- Collaborated with team members to streamline workflow during peak service times.
Meshuggah Shack
Barista
San Diego, CA
12.2019 - 05.2021
- Trained new baristas on drink preparation and customer service protocols effectively.
- Stocked supplies and ingredients, ensuring freshness and availability for daily operations.
- Collaborated with team members to streamline workflow during peak service times.
Education
Some College (No Degree) -
San Diego City College
San Diego, CASkills
- Craft beverage knowledge (coffee, cider, beer)
- Customer service and hospitality
- POS systems (Square, Clover, Toast)
- Event coordination & setup
- Inventory & supply management
- Team leadership & staff training
- Food safety and cleanliness
- Team collaboration
- Time management
- Verbal communication
- Multitasking
Certification
Cicerone certification
Timeline
Stone Brewing
Bistro Crew
03.2024 - Current
Mixed Grounds Coffee
Barista
04.2021 - 12.2023
Meshuggah Shack
Barista
12.2019 - 05.2021
Some College (No Degree) -
San Diego City College