April Anderson
Carrollton,TX
Summary
Results-driven Food and Beverage Manager with over five years of experience in high-volume service environments, specializing in P&L management and operational excellence. Proven success in managing costs and optimizing daily operations, with a strong focus on inventory oversight and guest satisfaction. Achieved a 2% year-over-year improvement in COGS, enhancing overall profitability. Successfully executed high-level VIP events within the venue, ensuring seamless operations and exceptional experiences for guests. Committed to fostering team collaboration and effective communication across all levels of staff and management. Seeking to leverage expertise in senior roles while furthering industry knowledge.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Food and Beverage Manager
TopGolf
The Colony, Texas
09.2025 - Current
- Oversee daily operations of Food and Beverage department, ensuring compliance with Topgolf’s quality and service standards.
- Executing live stage events, coordinating F&B service for crowds of 1,500+ guests.
- Train staff on the waste management logging system, engaging a culture of sustainability and accountability, resulting in increased staff engagement and participation in waste reduction initiatives.
- Mentor customer service excellence, food safety, and service protocols to foster a positive team environment.
- Improved guest satisfaction scores by 8% through proactive feedback analysis and implementation of targeted service hospitality.
- Analyze financial statements, invoices, purchase orders, contracts for accuracy and completeness prior to payment processing.
- Conduct weekly meetings with staff members to discuss performance goals and areas needing improvement.
Team Lead
TopGolf
The Colony, Texas
05.2021 - 09.2025
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Monitored guest interactions, leading to enhanced guest satisfaction.
- Executed opening, closing, and shift change functions to uphold daily operational standards.
- Ensured compliance with industry standards and regulations.
- Counted inventory and resolved discrepancies, ensuring system accuracy.
Education
Master of Arts - Early Childhood Care And Education
Southern Methodist University
Dallas, TX 08.2014 - 05.2018
Skills
- P&L - Inventory Management
- Event Planning and Execution
- Team and Labor Management
- Operational Excellence
- Staff Training and Development
- Vendor Relationships
- Local Sourcing and Sustainability
- Craft Beverage Knowledge
Certification
- TABC
- Manager - Food Handlers
Timeline
Food and Beverage Manager
TopGolf
09.2025 - Current
Team Lead
TopGolf
05.2021 - 09.2025
Master of Arts - Early Childhood Care And Education
Southern Methodist University
08.2014 - 05.2018