Tonita Tsosie
Indian Wells,AZ
Summary
Caseworker who is bilingual and has extensive client interaction and engagement skills. Offering 18 years of successful social work performance. Overall morale and productivity are boosted by experience in policy development and staff management procedures. Dedicated and quick to pick things up, and works well under pressure. Overall strength is knowledge in tribal state networking and collaboration' Having the ability to persevere in the face of adversity specifically during COVID 19 Pandemic - utilized and practiced Social distancing and virtual contacts. Dedicated to learning, growing, and succeeding in TANF laws and Procedures. Exceptional planning, problem-solving, and organizational skills.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Senior Case Worker
Navajo Nation Dept for Self Reliance
12.2005 - 06.2023
- Maintained a high level of confidentiality by adhering to strict guidelines and recommendations in all client cases
- Assessed each Customer needs and made recommendations for appropriate services and resources
- Assisted children, families, and legal guardians with ongoing intervention and case management
- Interviewed, screened, and chose networking and referral information
- Conducted intake interviews with clients, including assessments, to determine their eligibility and supportive programs
Store Manager
Bita Hochee Store Via As L Ett Pooley
08.1991 - 10.1994
Oversee store operation which I clouded inventory control, managed AP/ Vendors, AR, timecard submissions, close out daily profits, balanced currency sheets, monitor USPS Mail service, assist w money order, credit purchases pricing, facing product, ordering, managing store operations on daily basis. Submit reports to owner of business. Collaborate w other vendors.
Education
CEU - Human Services
UC Davis California
DavisAssociate of Arts - Human Services
Northland Pioneer College
Holbrook, AZUniversity of New Mexico
Gallup, NMHigh School - Liberal Arts and General Studies
Riverside Community High School
Riverside, California01.1983
Skills
- Fluent in Navajo
- Types 45 wpm
- Reporting and documentation
- Records management
- Policies and procedures
- Case management
- Computer-savvy
- Some public speaking
- Organized
- Reliable
- Confidentiality
- Microsoft Office
- Case planning
- Time management
- Multitasking Abilities
- Reliability
- Case documentation
- Self motivation
- Referral coordination
Accomplishments
- State Driver's License
Certification
- Software: TAS (Tanf based software) utilized by Eaglesun via Navajo Nation.
Retired.
18 years of service to Navajo Nation Division of Children and Families- Temporary Assistance for Needy Families
Languages
Navajo
Native or Bilingual
Timeline
Senior Case Worker
Navajo Nation Dept for Self Reliance
12.2005 - 06.2023
Store Manager
Bita Hochee Store Via As L Ett Pooley
08.1991 - 10.1994
CEU - Human Services
UC Davis California
Associate of Arts - Human Services
Northland Pioneer College
University of New Mexico
High School - Liberal Arts and General Studies
Riverside Community High School
- Software: TAS (Tanf based software) utilized by Eaglesun via Navajo Nation.
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