Results-driven manager with over 14 years of experience in operational oversight and team development. Skilled in decision-making, shift scheduling, and goal setting, leading to improved performance metrics and increased profitability.
Overview
17
17
years of professional experience
Work History
Manager
The Cotton Patch Cafe
Hertford, NC
03.2020 - 05.2026
Oversaw daily operations, ensuring compliance with health and safety standards.
Implemented inventory management practices, optimizing stock levels and minimizing waste.
Accomplished multiple tasks within established timeframes.
Controlled costs to keep business operating within budget and increase profits.
Manager
JJ's Convemience Store
Wichita Falls, TX
05.2012 - 07.2019
Trained and mentored staff, fostering a culture of teamwork and accountability.
Developed and maintained positive customer relationships, enhancing overall guest satisfaction.
Analyzed performance metrics to identify areas for operational improvement.
Coordinated staff schedules, ensuring optimal coverage during peak service times.
Maintained professional, organized, and safe environment for employees and patrons.
Manager
Glass Kitchen
Wichita Falls, TX
01.2009 - 03.2012
Maximized performance by monitoring daily activities and mentoring team members.
Reduced operational costs through comprehensive process improvement initiatives and resource management.
Oversaw inventory management, optimizing stock levels, and reducing waste.
Established team priorities, maintained schedules and monitored performance.