Tonshalia Addie
Medical Assistant
Pensacola,FL
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
10
10
years of professional experience
7
7
years of post-secondary education
Work History
Medical Assistant
Clearway Pain Solutions Institute
Pensacola, FL
04.2023 - Current
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Prepared lab specimens for diagnostic evaluation.
- Called and faxed pharmacies to submit prescriptions and refills.
- Performed medical records management, including filing, organizing and scanning documents.
Medical Assistant
Woodlands Medical Group
Pensacola, FL
08.2022 - 11.2022
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Performed medical records management, including filing, organizing and scanning documents.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Completed EKGs and other tests based on patient presentation in office.
Medical Assistant/Lab Technician
The Pain Relief Center Of Georgia
Fayetteville, GA
12.2021 - 08.2022
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
Medical Scribe
Scribeamerica
Newnan, GA
04.2019 - 12.2021
- Communicated with other medical staff and personnel to obtain additional patient information.
- Increased overall productivity of clinical staff by providing real-time scribing support during high-volume shifts, enabling better focus on direct patient care.
- Promoted positive work environment through proactive collaboration with team members and adherence to established protocols and procedures.
- Received consistent positive feedback from supervisors for attention to detail, commitment to accuracy, and dedication to providing high-quality scribe support.
- Utilized templates and macros to streamline transcription processes.
- Verified medical terminology and codes to deliver accurate and up-to-date information.
Cashier
Walmart
Newnan, GA
05.2014 - 08.2014
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Used POS system to enter orders, process payments and issue receipts.
- Greeted customers entering store and responded promptly to customer needs.
Education
Master of Science - Biomedical Sciences
Troy University
Troy, AL 08.2018 - 05.2021
Bachelor of Science - Biology
South Carolina State University
Orangeburg, SC 08.2013 - 05.2017
Skills
Certified in CPR/AED
Lab Equipment Operation
Time management abilities
Phlebotomy Techniques
Office Support
Team building
Inventory Management
Updating Medical Records
Electronic Medical Records
Managing Medical Laboratory Equipment
R Studio
Timeline
Medical Assistant
Clearway Pain Solutions Institute
04.2023 - Current
Medical Assistant
Woodlands Medical Group
08.2022 - 11.2022
Medical Assistant/Lab Technician
The Pain Relief Center Of Georgia
12.2021 - 08.2022
Medical Scribe
Scribeamerica
04.2019 - 12.2021
Master of Science - Biomedical Sciences
Troy University
08.2018 - 05.2021
Cashier
Walmart
05.2014 - 08.2014
Bachelor of Science - Biology
South Carolina State University
08.2013 - 05.2017