Tony Adamo
Valdostia,Georgia
Summary
Results-driven operations assistant with a strong background in staff management and sales. Skilled in problem-solving and enhancing customer satisfaction, bringing valuable contributions to streamline processes and improve workflow efficiency.
Overview
22
22
years of professional experience
Work History
Operations Assistant
Performance Napa
Valdosta, GA
03.2025 - 03.2026
- Assisted in daily operations by managing schedules and coordinating team activities.
- Supported inventory management through accurate tracking and reporting of stock levels.
- Maintained organized filing systems for operational documents to enhance accessibility.
- Collaborated with team members to streamline processes and improve workflow efficiency.
- Solved problems timely and effectively, ensuring customer satisfaction.
- Assisted operations manager with planning of routine operations and special projects.
- Collaborated with other departments to foster smooth operation of daily processes.
Store Manager
Performance Napa
Okeechobee, FL
06.2021 - 03.2025
- Oversaw daily store operations, ensuring compliance with company policies and procedures.
- Trained and mentored staff to enhance customer service and operational efficiency.
- Implemented inventory management practices, optimizing stock levels and reducing waste.
- Analyzed sales data to identify trends and adjust merchandising strategies accordingly.
- Led team meetings to communicate goals, monitor progress, and foster collaboration among staff.
- Resolved customer complaints effectively, enhancing overall satisfaction and loyalty rates.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Maintained visual merchandising standards, creating an inviting shopping environment for customers.
Store Owner/Store Manager
Auto Supply of Okeechobee
Okeechobee, FL
06.2004 - 06.2021
- Managed daily store operations, ensuring efficient inventory management and customer service standards.
- Developed and implemented promotional strategies to enhance product visibility and sales growth.
- Trained and mentored staff on product knowledge, customer engagement, and operational procedures.
- Oversaw financial management, including budgeting, expense tracking, and cash flow analysis.
- Established strong supplier relationships to secure favorable terms and timely deliveries of automotive parts.
- Analyzed market trends to adapt inventory selection, optimizing stock levels for customer demand.
- Resolved customer inquiries and complaints, enhancing overall satisfaction through effective communication skills.
- Developed a loyal customer base with personalized assistance, attentive listening, and friendly interactions.
- Enhanced customer satisfaction by providing exceptional service and addressing customer inquiries or concerns promptly.
- Collaborated with suppliers to negotiate favorable pricing agreements and secure high-quality products for the store.
- Managed inventory levels for optimal stock availability, reducing excess stock and minimizing costs.
- Prepared bank deposits and handled business sales, returns, and transaction reports.
- Cultivated a positive work culture that fostered teamwork, open communication, and continuous improvement among staff members.
Education
Associate of Science - Computer Electronics
Tampa Tech
Tampa, FL05-1982
Skills
- Attention to detail
- Positive attitude
- Professional and friendly
- Customer support
- Store operations
- Store maintenance
- Inventory control
- Employee scheduling
- Sales management
- Staff hiring
- Customer relations
- Staff management
Accomplishments
Consistency Exceeded monthly store sales goals.
Maintained positive employee relations.
Led a multiple year accident free workplace.
Kept overtime and store expenses to a minimum.
Languages
English
Full Professional
Timeline
Operations Assistant
Performance Napa
03.2025 - 03.2026
Store Manager
Performance Napa
06.2021 - 03.2025
Store Owner/Store Manager
Auto Supply of Okeechobee
06.2004 - 06.2021
Associate of Science - Computer Electronics
Tampa Tech