Tony Alexan
Rocklin,CA
Summary
Sales professional prepared for impactful contributions in digital commerce. Extensive background in managing online sales channels and enhancing user experience. Known for collaborative teamwork and adaptability to dynamic market needs. Effective in leveraging digital marketing strategies and CRM tools.
Overview
14
14
years of professional experience
Work History
Internet Sales Manager
Niello BMW Sacramento
Sacramento, CA
02.2024 - Current
- Developed and implemented online marketing strategies to enhance customer engagement.
- Analyzed sales data to identify trends and optimize inventory management.
- Coordinated digital advertising campaigns across multiple platforms to increase lead generation.
- Trained sales team on utilizing CRM software for improved customer relationship management.
Intern Sales Director
Mercedes Benz Of Rocklin/Envision
Rocklin, CA
05.2023 - 01.2024
- Participated in sales meetings and presentations to gain knowledge and insight.
- Generated reports to track sales activity and performance.
- Helped sales professionals maintain customer relationships by making follow up calls to recent buyers.
- Collaborated with service department to schedule appointments and manage customer inquiries.
Sales Floor Manager
Mercedes Benz Of Rocklin/Von Housen Automotive Group
Rocklin, CA
01.2021 - 12.2022
- Motivated sales team to exceed sales quotas through friendly competition and other incentive programs.
- Assisted customers with any unexpected issues and resolve immediately.
- Trained and supported sales force with closing deals.
- Developed strong and lasting rapport to improve customer service and retain valued clients.
- Partnered with operations team to achieve company revenue and profit goals.
- Overcame objections and closed sales while following company policies and legal requirements.
- Taught salespeople to close deals and improve sales performance to increase revenue for company.
Internet Sales Manager
Mercedes-Benz of Rocklin/Von Housen Automotive Group
Rocklin, CA
05.2016 - 12.2020
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
Internet Sales Manager
BMW of Roseville
04.2012 - 04.2016
- Responded to internet inquiries and phone calls in timely matter.
- Increased sales and customer satisfaction through personalized servicing.
- Provided superior and individualized customer service.
- Kept detailed records of sales and contracts.
Education
Associate Of Business Administration - Business Administration
Kean University
Union, NJHigh School Diploma -
Ajax high school
Ajax ON Skills
- Sales tracking efficiency
- Experienced with Advent, Vin Solution, Momentum, and Drive Centric
- Proficient in Route One and Dealertrack systems
- Dealership CSI management
References
VP - Von Housen Automotive Group
Bob Hunter
(916) 825-7846
Service Manager/ Von Housen Automotive
Rick Crain
(916) 416-3165
GSM Niello BMW
Justin watts
(916) 817-9555
Timeline
Internet Sales Manager
Niello BMW Sacramento
02.2024 - Current
Intern Sales Director
Mercedes Benz Of Rocklin/Envision
05.2023 - 01.2024
Sales Floor Manager
Mercedes Benz Of Rocklin/Von Housen Automotive Group
01.2021 - 12.2022
Internet Sales Manager
Mercedes-Benz of Rocklin/Von Housen Automotive Group
05.2016 - 12.2020
Internet Sales Manager
BMW of Roseville
04.2012 - 04.2016
Associate Of Business Administration - Business Administration
Kean University
High School Diploma -
Ajax high school